Outage in MRI Software
Education – Attendance Collection Tool - Status Update
Minor
September 17, 2026 - Started 2 days ago
Official incident page
Official incident page
Incident Report
Dear MRI Client,
We are aware of a potential issue which started on 17-Sep-2026 at 16:00 UTC affecting Education – Attendance Collection Tool. Our team is currently investigating to identify the cause and restore normal service as quickly as possible.
Further updates will be posted here as more information becomes available. We appreciate your patience during this time and regret any inconvenience this may cause.
Regards,
MRI Software
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 1 hour ago - at 09/19/2026 10:46AM
Dear MRI Client,
We are currently addressing the issue impacting Education – Attendance Collection Tool. Our technical team is actively working on a fix. We will continue to post updates on our progress until the issue is resolved.
Thank you for your patience while we address this.
Regards,
MRI Software
IDENTIFIED
about 10 hours ago - at 09/19/2026 01:40AM
Dear MRI Client,
Our technical team is still working on a fix. We will continue to post updates on our progress until the issue is resolved.
Thank you for your patience while we address this.
Regards,
MRI Software
IDENTIFIED
about 20 hours ago - at 09/18/2026 03:57PM
Dear MRI Client,
Our technical team is still working on a fix. We will continue to post updates on our progress until the issue is resolved.
Thank you for your patience while we address this.
Regards,
MRI Software
IDENTIFIED
1 day ago - at 09/18/2026 10:04AM
Dear MRI Client,
We have identified the source of the issue affecting Education – Attendance Collection Tool. Our technical team is actively working on a fix. We will continue to post updates on our progress until the issue is resolved.
Thank you for your patience while we address this.
Regards,
MRI Software
IDENTIFIED
1 day ago - at 09/18/2026 09:56AM
Dear MRI Client,
We have identified the source of the issue affecting Education – Attendance Collection Tool. Our technical team is actively working on a fix. We will continue to post updates on our progress until the issue is resolved.
Thank you for your patience while we address this.
Regards,
MRI Software
INVESTIGATING
1 day ago - at 09/18/2026 05:46AM
Dear MRI Client,
We are aware of a potential issue affecting Education – Attendance Collection Tool. Our team is currently investigating to identify the cause and restore normal service as quickly as possible.
Further updates will be posted here as more information becomes available. We appreciate your patience during this time and regret any inconvenience this may cause.
Regards,
MRI Software
INVESTIGATING
1 day ago - at 09/17/2026 11:18PM
Dear MRI Client,
We are continuing to investigate this issue.
Regards,
MRI Software
INVESTIGATING
2 days ago - at 09/17/2026 05:07PM
Dear MRI Client,
We are aware of a potential issue which started on 17-Sep-2026 at 16:00 UTC affecting Education – Attendance Collection Tool. Our team is currently investigating to identify the cause and restore normal service as quickly as possible.
Further updates will be posted here as more information becomes available. We appreciate your patience during this time and regret any inconvenience this may cause.
Regards,
MRI Software
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