Outage in Mulesoft US

Logs and Metrics Failing to show in Monitoring

Resolved Minor
February 23, 2024 - Started over 1 year ago - Lasted about 23 hours
Official incident page

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Outage Details

We have identified an issue where some 4.6 and Cloud Hub 2 customers also have VPN traffic that does not allow sending traffic to new ingestion endpoints and may not see logs and metrics in their monitoring.
Components affected
Mulesoft US Monitoring Center
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 02/24/2024 06:33PM

This incident has been resolved.

MONITORING over 1 year ago - at 02/23/2024 11:54PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 02/23/2024 09:16PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 1 year ago - at 02/23/2024 07:40PM

We have identified an issue where some 4.6 and Cloud Hub 2 customers also have VPN traffic that does not allow sending traffic to new ingestion endpoints and may not see logs and metrics in their monitoring.

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