Outage in Mulesoft US

High error rate when accessing Exchange assets via API and UI

Resolved Minor
October 29, 2024 - Started about 2 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are aware of a service disruption that may impact you and are currently working on a solution to resolve user impact. During a service disruption, end users may not be able to access the service. We’ll provide an update in 60 minutes or sooner if additional information becomes available.
Components affected
Mulesoft US Anypoint Partner Manager V2 Mulesoft US Monitoring Center Mulesoft US API Manager Mulesoft US Exchange Mulesoft US API Designer Mulesoft US Runtime Manager Mulesoft US API Functional Monitoring Mulesoft US API Mocking Service
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/29/2024 07:17PM

We have resolved the recent problem affecting our service, and the service is currently stable. A permanent solution is being implemented to ensure long-term stability. If the issue returns, a new notification will be created and you will see a new entry on our MuleSoft Status Page. If you experience any issues, please contact our support team.

MONITORING about 2 months ago - at 10/29/2024 05:54PM

Monitoring and validation of instance stability and performance levels have now begun. We’ll provide an update in 60 minutes or sooner if additional information becomes available.

INVESTIGATING about 2 months ago - at 10/29/2024 05:21PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 10/29/2024 05:20PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 10/29/2024 05:09PM

We are continuing to investigate the cause of this issue and have engaged additional engineers. We will provide an update in 60 minutes or sooner if we have more information.

INVESTIGATING about 2 months ago - at 10/29/2024 04:09PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 10/29/2024 03:57PM

We are aware of a service disruption that may impact you and are currently working on a solution to resolve user impact. During a service disruption, end users may not be able to access the service. We’ll provide an update in 60 minutes or sooner if additional information becomes available.

Latest Mulesoft US outages

Anypoint UI Not Loading. - about 2 months ago
API Manager cannot apply policies on runtime plane. - 2 months ago
Service Degradation - 2 months ago
Service Degradation - 3 months ago
Service Disruption - 3 months ago

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