Outage in Mulesoft US

API Manager and Analytics degraded experience

Resolved Minor
May 02, 2024 - Started 8 months ago - Lasted about 4 hours
Official incident page

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Outage Details

Customers may experience errors or delays while using API Manager and API Analytics. Our teams are investigating.
Components affected
Mulesoft US API Analytics Mulesoft US API Manager Mulesoft US Exchange Mulesoft US Scheduler
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 05/02/2024 02:19PM

As of 06:52, API Analytics is working normally. We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout this process. Our team has worked diligently to address and mitigate the situation to ensure the stability and reliability of our services.

MONITORING 8 months ago - at 05/02/2024 12:20PM

We have seen full recovery in API Manager, Exchange and Scheduler.
API Analytics continues trending towards full recovery.

Our teams continue to monitor.

MONITORING 8 months ago - at 05/02/2024 11:02AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 8 months ago - at 05/02/2024 10:40AM

We are continuing to work on a fix for this issue.

IDENTIFIED 8 months ago - at 05/02/2024 10:32AM

We continue to observe degraded conditions in several platform features:

- API Manager may display errors or slowness
- API Analytics may be delayed or display a blank page when fetching reports
- CloudHub 2 schedulers may not be displayed correctly, running of schedules not impacted
- Exchange may display errors or slowness

Our engineering team continues to work on resolving this issue.

IDENTIFIED 8 months ago - at 05/02/2024 10:18AM

We are continuing to work on a fix for this issue.

IDENTIFIED 8 months ago - at 05/02/2024 10:18AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 8 months ago - at 05/02/2024 09:58AM

Customers may experience errors or delays while using API Manager and API Analytics. Our teams are investigating.

Latest Mulesoft US outages

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Service Degradation - 2 months ago
Service Degradation - 3 months ago

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