Outage in MultiSafepay

[iDEAL] Multiple issuers are experiencing performance issues

Resolved Major
November 10, 2025 - Started 8 days ago - Lasted about 1 hour
Official incident page

Incident Report

[iDEAL] Multiple issuers are experiencing performance issues and we're awaiting resolution by them. For more details: https://availability.ideal.nl/
Components affected
MultiSafepay Payments

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Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 11/10/2025 11:33AM

The incident has been resolved by iDEAL.

MONITORING 8 days ago - at 11/10/2025 11:32AM

iDEAL has implemented a fix and we're seeing performance improving. We're awaiting further details from iDEAL on resolution.

For more details:
https://availability.ideal.nl/

IDENTIFIED 8 days ago - at 11/10/2025 10:54AM

[iDEAL] Multiple issuers are experiencing performance issues and we're awaiting resolution by them.

For more details:
https://availability.ideal.nl/

Latest MultiSafepay outages

[iDEAL] Issuer Rabobank is experiencing a major performance drop - 13 days ago
PayPal transactions are experiencing issues - about 1 month ago
Payment method performance degradation - PayPal Transactions - about 1 month ago
EXTERNAL - KBC: Full disruption - about 1 month ago
iDEAL performance issues identified at issuer ABN AMRO, ING - 6 months ago

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