Outage in MX Merchant

MX Merchant latency

Resolved Minor

February 04, 2025 - Started 3 months ago - Lasted about 5 hours
Official incident page

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Outage Details

We are investigating reports of latency with MX Merchant (https://mxmerchant.com/). We are actively researching and will provide more information shortly.

Components affected

MX Merchant MX Merchant Checkout API MX Merchant Retail (iOS App) MX Merchant Express (iOS App)

Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 02/05/2025 01:01AM

This incident has been resolved.

INVESTIGATING 3 months ago - at 02/04/2025 11:00PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 02/04/2025 07:52PM

We are investigating reports of latency with MX Merchant (https://mxmerchant.com/). We are actively researching and will provide more information shortly.

Latest MX Merchant outages

MXMerchant Site Down - about 1 month ago

MX Merchant Degraded Performance - about 2 months ago

MX Merchant Payment Failures - 2 months ago

NICE inContact not connecting with Agents - 3 months ago

MX Merchant payment failures - 4 months ago

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