Outage in MX
MX Platform Event
Resolved Minor
February 20, 2026 - Started 17 days ago
- Lasted 23 minutes
Incident Report
We are currently investigating a service disruption affecting a small percentage of our overall traffic to the MX Mobile application which may result in some customers experiencing different levels of elevated errors.
Our teams are working to identify the root cause, and we will update this page within 30 minutes with additional details on the impact and our next steps.
Thank you for your patience as we work to resolve the issue.
Our teams are working to identify the root cause, and we will update this page within 30 minutes with additional details on the impact and our next steps.
Thank you for your patience as we work to resolve the issue.
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Latest Updates ( sorted recent to last )
17 days ago - at 02/20/2026 05:52PM
We are currently investigating a service disruption affecting a small percentage of our overall traffic to the MX Mobile application which may result in some customers experiencing different levels of elevated errors.
Our teams are working to identify the root cause, and we will update this page within 30 minutes with additional details on the impact and our next steps.
Thank you for your patience as we work to resolve the issue.
17 days ago - at 02/20/2026 05:55PM
The issue affecting MX Mobile has been resolved, and services are operating normally.
We are actively monitoring the situation to ensure ongoing stability and to quickly address any issue that may arise.
We will provide a final resolution update shortly.
If you are still experiencing any disruption of service or have any other issue, please contact support directly for assistance.
We appreciate your patience during this incident.
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