Outage in myOpenFactory

Störung der HTTPS Schnittstelle, davon ist auch Rest, AS2 und der myOpenFactory EDI-Connector betroffen | Disruption of the HTTPS interface, which also affects Rest, AS2 and the myOpenFactory EDI connector

Resolved Minor

October 01, 2025 - Started 5 months ago - Lasted about 4 hours
Official incident page

Incident Report

Unsere HTTPS Schnittstelle ist gerade nicht erreichbar, davon ist auch die Rest und AS2-Schnittstelle und der myOpenFactory EDI-Connector betroffen. | Our HTTPS interface is currently unavailable, which also affects the REST and AS2-interface and the myOpenFactory EDI connector.

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 10/01/2025 03:06PM

Alle Schnittstellen laufen stabil | All interfaces are running reliably

MONITORING 5 months ago - at 10/01/2025 11:48AM

Alle Schnittstellen sind wieder erreichbar, wir beobachten die Schnittstellen. | All interfaces are accessible again; we are monitoring the situation.

INVESTIGATING 5 months ago - at 10/01/2025 11:45AM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 10/01/2025 11:32AM

Latest myOpenFactory outages

Portal nicht erreichbar, Nachrichtenverarbeitung teilweise eingeschränkt | Portal not accessible, message processing partially restricted - about 1 month ago

Die Portaloberfläche und Schnittstellen sind nicht erreichbar. | The portal interface and interfaces are not accessible. - 5 months ago

Störung von bestimmten Schnittstellen | Disruption of particular interfaces - 5 months ago

Aktuelle Störung des Portals und der Schnittstellen | Current disruption of the portal and interfaces - 5 months ago

Aktuelle Störung beim E-Mail-Empfang zur EN 16931-Rechnungsverarbeitung | Email Reception Disruption EN 16931 invoice processing - 5 months ago

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