Outage in myOpenFactory

Störung der HTTPS Schnittstelle, davon ist auch Rest, AS2 und der myOpenFactory EDI-Connector betroffen | Disruption of the HTTPS interface, which also affects Rest, AS2 and the myOpenFactory EDI connector

Resolved Minor

October 01, 2025 - Started 7 months ago - Lasted about 4 hours
Official incident page

Incident Report

Unsere HTTPS Schnittstelle ist gerade nicht erreichbar, davon ist auch die Rest und AS2-Schnittstelle und der myOpenFactory EDI-Connector betroffen. | Our HTTPS interface is currently unavailable, which also affects the REST and AS2-interface and the myOpenFactory EDI connector.

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Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 10/01/2025 03:06PM

Alle Schnittstellen laufen stabil | All interfaces are running reliably

MONITORING 7 months ago - at 10/01/2025 11:48AM

Alle Schnittstellen sind wieder erreichbar, wir beobachten die Schnittstellen. | All interfaces are accessible again; we are monitoring the situation.

INVESTIGATING 7 months ago - at 10/01/2025 11:45AM

We are continuing to investigate this issue.

INVESTIGATING 7 months ago - at 10/01/2025 11:32AM

Latest myOpenFactory outages

Portal und Schnittstellen nicht erreichtbar || Portal and interfaces not available - 16 days ago

Probleme bei der Verarbeitung von ausgehenden Belegen | Problems with processing of outgoing messages - about 2 months ago

Verfügbarkeit der Schnittstellen und Portal-Oberfläche eingeschränkt || Limited availability of interfaces and portal - about 2 months ago

Portal nicht erreichbar, Nachrichtenverarbeitung teilweise eingeschränkt | Portal not accessible, message processing partially restricted - 3 months ago

Die Portaloberfläche und Schnittstellen sind nicht erreichbar. | The portal interface and interfaces are not accessible. - 7 months ago

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