Outage in MyTime
MyTime Pay - terminal payments not processing
Resolved Minor
March 01, 2024 - Started over 1 year ago
Official incident page
Official incident page
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Outage Details
We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 03/01/2024 11:22PM
This incident has been resolved.
IDENTIFIED
over 1 year ago - at 03/01/2024 11:20PM
Posted
INVESTIGATING
over 1 year ago - at 03/01/2024 11:20PM
We have identified the cause to be high latency on TSYS/Global Pay servers for the last 30 minutes. The latency now looks normal and we will continue monitoring.
INVESTIGATING
over 1 year ago - at 03/01/2024 11:06PM
We are currently investigating this issue.
Latest MyTime outages
Outage impacting all card processing - 12 months ago
Bay Area partial outage - over 1 year ago
Database Reboot Underway - over 1 year ago
MyTime is responding slower than normal - over 1 year ago
SMS delivery issue - over 1 year ago
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