Outage in N-able
Passportal ([Americas], [Europe], [APAC])
Resolved Minor
April 10, 2026 - Started 20 days ago
- Lasted 6 days
Incident Report
Summary AI Generated
N-able Login (MSP SSO) experienced an issue that prevented user provisioning, changes, and updates from syncing properly into Passportal across all regions (Americas, Europe, and APAC). The incident lasted 147 hours, during which the root cause was identified and a fix was implemented.
Passportal ([Americas], [Europe], [APAC])
There is an identified issue with N-able Login (MSP SSO) that is impacting the propagation or user provisioning, changes or updates to sync into Passportal.
We are currently investigating to identify the root cause. Please check back for updates.
There is an identified issue with N-able Login (MSP SSO) that is impacting the propagation or user provisioning, changes or updates to sync into Passportal.
We are currently investigating to identify the root cause. Please check back for updates.
Components affected
N-able Passportal (Americas) N-able Passportal (APAC) N-able Passportal (Europe)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
IDENTIFIED
We have identified the root cause and are working on implementing a fix
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