Outage in N-able
N-Able® [Adlumin] (All Regions)
Resolved Minor
May 09, 2026 - Started 18 days ago
- Lasted 3 days
Incident Report
Summary AI Generated
N-able Adlumin experienced a UI issue that prevented existing data from displaying in the portal for multiple data sources including S1, VPN, Azure, and Office 365, though detections continued to function normally. The incident lasted 70.2 hours and affected all regions (Americas, APAC, and Europe), with the fix gradually propagating to customers over several days. The issue was resolved first for US customers, followed by other regions, with Europe experiencing the longest delays in receiving the complete fix.
N-Able® [Adlumin] (All Regions)
There is an identified issue with N-Able® Adlumin that is affecting performance.
We are currently investigating to identify the root cause. Please check back for updates.
There is an identified issue with N-Able® Adlumin that is affecting performance.
We are currently investigating to identify the root cause. Please check back for updates.
Components affected
N-able Adlumin MDR (Europe) N-able Adlumin MDR (APAC) N-able Adlumin MDR (Americas)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
We are still waiting on fix to completely propagate to customers in Europe.
UPDATE
The issue is resolved for US customers. Some customers in Europe may still experience delays while the fix continues to propagate.
MONITORING
We have some customers in Europe and US which the fix has not propagated to yet as it's taking longer than expected, all other regions are resolved.
MONITORING
The fix has been propagated to nearly all customers and is expected to complete within the next 2 hours.
MONITORING
A fix has been applied for the UI issue and is expected to have propagated to all environments by Monday 12:00 GMT. We will continue to monitor its progress. An update will be provided at that time or sooner if anything changes.
IDENTIFIED
An issue has been identified that is affecting existing data not displaying in the Adlumin Portal for S1, VPN, Azure, Office 365 and some other data sources. Detections are not affected.
We are working on a fix and will provide an update again once we have more information.
INVESTIGATING
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