Outage in N-able
N-able® N-central (hosted version) (All Regions)
Resolved Minor
May 12, 2026 - Started 16 days ago
- Lasted about 17 hours
Incident Report
Summary AI Generated
N-able N-central hosted service experienced an issue affecting scheduled tasks including reports and regular maintenance operations across all regions (Americas, APAC, and Europe) for 16.7 hours. The root cause was identified and fixes were implemented in a phased rollout, starting with APAC servers followed by Europe and Americas servers on May 12-13. Servers were briefly unavailable during the fix implementation as services were restarted.
N-able® N-central (hosted version) (All Regions)
There is an identified issue with N-able N-central (hosted) that is impacting some scheduled tasks such as reports and other regular maintenance related tasks. We are currently investigating the issue and will update accordingly once we have a fix in place.
There is an identified issue with N-able N-central (hosted) that is impacting some scheduled tasks such as reports and other regular maintenance related tasks. We are currently investigating the issue and will update accordingly once we have a fix in place.
Components affected
N-able N-central (hosted version) (APAC) N-able N-central (hosted version) (Americas) N-able N-central (hosted version) (Europe)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
IDENTIFIED
N-able will be implementing a fix starting at:
Europe Servers - May 12 @ 19:00 (UTC)
Americas Serves - May 13 @ 1:00 (UTC)
We have already applied the fix to APAC servers.
Your hosted N-central server will be briefly unavailable while we restart services following the fix.
IDENTIFIED
The root cause of the issue has been identified and N-able is working on addressing the issue.
INVESTIGATING
N-able is currently investigating to identify the root cause. Please check back for updates.
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