N-able's billing system experienced an 8.3-hour outage across all regions due to a third-party service provider becoming unavailable. This disrupted billing, order processing, payment, and invoice-related functionality. The third-party provider restored service, and N-able confirmed functionality following internal testing.
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Our third-party service provider has confirmed that service has been restored. N-able is currently testing to ensure everything is functioning as expected. Please check back for further updates.
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