Outage in Narvar

Issue affecting Track Pages, Embeds u0026 Consumer Notification Requests

Resolved Minor
May 24, 2025 - Started 7 months ago - Lasted 28 minutes

Incident Report

We are currently investigating an issue impacting tracking information, tracking images used in emails, embedded track pages, and consumer notification requests across all retailers. Our engineering team is actively working to identify the root cause and implement a resolution.We are closely monitoring the situation and will provide updates as more information becomes available. We sincerely apologize for the inconvenience and appreciate your patience.
Components affected
Narvar Track API

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Latest Updates ( sorted recent to last )
INVESTIGATING 7 months ago - at 05/24/2025 02:44AM

We are currently investigating an issue impacting tracking information, tracking images used in emails, embedded track pages, and consumer notification requests across all retailers. Our engineering team is actively working to identify the root cause and implement a resolution.We are closely monitoring the situation and will provide updates as more information becomes available. We sincerely apologize for the inconvenience and appreciate your patience.

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