Outage in Narvar

Issue with FedEx Commercial Returns

Resolved Minor
July 30, 2025 - Started about 2 months ago - Lasted about 2 hours

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Outage Details

We are currently investigating an issue affecting FedEx Commercial Boxless and FedEx Printerless return shipments. Our team is actively working with the carrier to determine the root cause.We will share further updates as more information becomes available. Thank you for your patience and understanding.
Components affected
Narvar Returns Narvar Returns and Exchanges for Shopify Narvar Carriers
Latest Updates ( sorted recent to last )
INVESTIGATING about 2 months ago - at 07/30/2025 09:14PM

We are currently investigating an issue affecting FedEx Commercial Boxless and FedEx Printerless return shipments. Our team is actively working with the carrier to determine the root cause.We will share further updates as more information becomes available. Thank you for your patience and understanding.

IDENTIFIED about 2 months ago - at 07/30/2025 10:19PM

We are continuing to investigate the issue affecting FedEx Commercial Boxless and FedEx Printerless return shipments. Our team remains in active communication with the carrier to identify the root cause and implement a resolution. We will provide the next update as soon as we have further information from the carrier. Thank you for your continued patience and understanding.

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