Outage in Narvar

Label generation issues- Canadapost

Minor
August 09, 2025 - Started about 11 hours ago

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Outage Details

We are currently observing issues with Canada Post returns. Customers may experience issues when attempting to generate return labels. We have reached out to our contacts at Canada Post for an update on the status of this issue. We are closely monitoring the situation and will provide further updates as soon as new information becomes available. Thank you for your patience and understanding.
Latest Updates ( sorted recent to last )
INVESTIGATING about 11 hours ago - at 08/09/2025 05:09AM

We are currently observing issues with Canada Post returns. Customers may experience issues when attempting to generate return labels. We have reached out to our contacts at Canada Post for an update on the status of this issue. We are closely monitoring the situation and will provide further updates as soon as new information becomes available. Thank you for your patience and understanding.

INVESTIGATING about 9 hours ago - at 08/09/2025 07:36AM

We continue to observe issues with Canada Post returns. We have reached out to our contacts at Canada Post for an update on the status of this issue. We are closely monitoring the situation and will provide further updates as soon as new information becomes available. Thank you for your patience and understanding.

RESOLVED about 2 hours ago - at 08/09/2025 02:06PM

The issue has been resolved, and we are no longer seeing any Canada Post return errors in our logs.If you encounter any further issues, please feel free to contact Narvar Support for assistance.

MONITORING about 1 hour ago - at 08/09/2025 03:04PM

We are currently observing intermittent failures with Canada Post returns. Customers may experience issues when attempting to generate return labels. We have reached out to our contacts at Canada Post for an update on the status of this issue. We are closely monitoring the situation and will provide further updates as soon as new information becomes available. Thank you for your patience and understanding.

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