Outage in Narvar
Shopify Return Submission Issues
Resolved Major
August 29, 2025 - Started 5 months ago
- Lasted 19 minutes
Incident Report
We have identified an issue where the Submit button is not appearing on Shopify return submission pages. Our engineering team is actively working on a fix and aiming for a quick resolution.Please note that this issue impacts only Shopify return portals.We will continue to provide updates here as soon as more information becomes available.Thank you for your patience and understanding.
Components affected
Narvar Returns and Exchanges for ShopifyNeed to monitor Narvar outages?
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Latest Updates ( sorted recent to last )
INVESTIGATING
5 months ago - at 08/29/2025 01:40PM
We have identified an issue where the Submit button is not appearing on Shopify return submission pages. Our engineering team is actively working on a fix and aiming for a quick resolution.Please note that this issue impacts only Shopify return portals.We will continue to provide updates here as soon as more information becomes available.Thank you for your patience and understanding.
Latest Narvar outages
Return Label Generation Failures with CanadaPost - about 10 hours ago
Issues with Purolator label generation - 5 days ago
Issues with Canada Post Returns - 13 days ago
Issue with Shipment and Return Tracking Pages - 23 days ago
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