Outage in Narvar
Incident - Email Delays
Resolved Major
September 12, 2025 - Started 4 months ago
- Lasted about 3 hours
Incident Report
We are currently experiencing delays in email delivery. A minor impact has been identified, where some emails may take longer than usual to reach recipients.Our team is actively working with SparkPost to resolve this issue at the earliest. We will continue to provide updates as they become available.We appreciate your patience and understanding.
Components affected
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Latest Updates ( sorted recent to last )
INVESTIGATING
4 months ago - at 09/12/2025 08:57AM
We are currently experiencing delays in email delivery. A minor impact has been identified, where some emails may take longer than usual to reach recipients.Our team is actively working with SparkPost to resolve this issue at the earliest. We will continue to provide updates as they become available.We appreciate your patience and understanding.
IDENTIFIED
4 months ago - at 09/12/2025 10:08AM
We are continuing to experience delays in email delivery, where some emails may take longer than usual to reach recipients. Our team is actively working on a fix to resolve this issue. We will provide the next update within the next hour. We appreciate your patience and understanding.
MONITORING
4 months ago - at 09/12/2025 11:13AM
A fix has been applied by our engineering team, and we are currently monitoring to ensure email delivery is fully restored. We will provide a final update once the issue is confirmed resolved.
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