Outage in Narvar
Canada Post - Label and Printerless returns
Resolved Minor
November 16, 2025 - Started about 1 month ago
- Lasted about 4 hours
Incident Report
We are currently observing a 100% failure rate for Canada Post return label generation. This issue affects both printerless and printed return label flows. We are investigating and reaching out to Canada post. We will share additional updates as soon as they are available.
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 1 month ago - at 11/16/2025 06:18AM
We are currently observing a 100% failure rate for Canada Post return label generation. This issue affects both printerless and printed return label flows. We are investigating and reaching out to Canada post. We will share additional updates as soon as they are available.
IDENTIFIED
about 1 month ago - at 11/16/2025 08:33AM
We have reached out to Canada Post for more details and are awaiting their insights. We will share an update as soon as we receive further information.
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