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Outage in Narvar

Cloudflare Outage Impact

Resolved Minor
November 18, 2025 - Started 2 months ago - Lasted about 3 hours

Incident Report

We are currently experiencing a widespread Cloudflare outage that is affecting multiple external services.As a result of this, Royal Mail (royalmail-is) is experiencing a 100% service disruption, which may impact: Return label generation, Tracking updates and other dependent workflows tied to carrier events.Our teams are actively monitoring the situation and will provide further updates as soon as Cloudflare restores stability or if we identify any changes in impact.Thank you for your patience.
Components affected
Narvar General Updates / Maintenance

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Latest Updates ( sorted recent to last )
INVESTIGATING 2 months ago - at 11/18/2025 02:36PM

We are currently experiencing a widespread Cloudflare outage that is affecting multiple external services.As a result of this, Royal Mail (royalmail-is) is experiencing a 100% service disruption, which may impact: Return label generation, Tracking updates and other dependent workflows tied to carrier events.Our teams are actively monitoring the situation and will provide further updates as soon as Cloudflare restores stability or if we identify any changes in impact.Thank you for your patience.

MONITORING 2 months ago - at 11/18/2025 04:50PM

The Cloudflare outage impacting Royal Mail (royalmail-is) has now been fully resolved. All services and workflows are back to normal. Our teams will continue to monitor, but no further disruption is expected at this time. Thank you for your patience.

Latest Narvar outages

Return Label Generation Failures with CanadaPost - about 10 hours ago
Issues with Purolator label generation - 5 days ago
Issues with Canada Post Returns - 13 days ago
Issue with Shipment and Return Tracking Pages - 23 days ago
Issues with generating QR codes for FedEx Printerless returns - 28 days ago

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