Outage in Natterbox

Wallboards

Resolved Minor
October 09, 2024 - Started 2 months ago - Lasted about 3 hours

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Outage Details

We are aware of ongoing performance issues affecting a small subset of customers' wallboards and actively investigating. Our technical team is working diligently to resolve the issue.

We will update our status page with further details as our investigation progresses.
Latest Updates ( sorted recent to last )
2 months ago - at 10/09/2024 02:45PM

We are aware of ongoing performance issues affecting a small subset of customers' wallboards and actively investigating. Our technical team is working diligently to resolve the issue.

We will update our status page with further details as our investigation progresses.

2 months ago - at 10/09/2024 03:46PM

We’ve identified that our wallboard performance issue is linked to an ongoing incident with our partner, Heroku, which is affecting the wallboard performance for a small subset of our customers.
Impacted users may see an 'Error unknown - something went wrong' message on their wallboards.

Our team is actively monitoring Heroku's status page and working to minimise any disruption.

We will provide updates on our status page as further information becomes available.

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