A tool made for SREs, IT Support, and DevOps teams. IsDown aggregates the official status pages information of all your vendors. Internal status page and vendor outage alerts in Slack, Teams, Datadog, PagerDuty, and more.
Tom Freedom for Salesforce (CTI) The natterbox window is not opening in the bottom corner on salesforce
KellyAnn Unable to make and receive calls
Lucia Down for everyone in the office
Major Resolved
We are aware of issues affecting a subset of customers relating to the inability for call queue calls to be routed to agents.
Major Resolved
We are currently aware of an issue whereby email notifications are not being sent to a small subset of our customers. Our team is actively investigating the root cause and working to resolve the pr...
Minor Resolved
We're investigating an issue with Natterbox Service Cloud Voice that is currently affecting the APAC region. Other regions may also be affected. Further updates will be provided when they become av...
Number of Incidents
0 issues
Last incident
71 days ago
Monitor all your critical vendors' status pages from one place. Get outages alerts in Slack, PagerDuty, Datadog, and more.
IsDown offers an easy way to monitor Natterbox with maximum flexibility
IsDown monitors Natterbox for major outages. A major outage is when Natterbox experiences a critical issue that severely affects one or more services/regions. When Natterbox marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Natterbox status page for minor outages. A minor outage is when Natterbox experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Natterbox status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Natterbox and all their 7 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Natterbox and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Natterbox is currently operational. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Natterbox status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Natterbox outages, issues and problems' at the top of the page.
Natterbox last outage was on July 02, 2024 with the title "Call queue routing issues"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Natterbox and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled. Check more details in here.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
The data and notifications you need, in the tools you already use.
How much time you'll save your team, by having the outages information close to them?
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