Is Natterbox Down? What is the current status?

Natterbox status is operational
Updated from Natterbox official status page
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Natterbox issues reported in the last 24 hours

Latest comments about Natterbox problems

  • T
    19 days ago

    Tom Freedom for Salesforce (CTI) The natterbox window is not opening in the bottom corner on salesforce

  • K
    3 months ago

    KellyAnn Unable to make and receive calls

  • L
    8 months ago

    Lucia Down for everyone in the office

Latest Natterbox status updates

Call queue routing issues

Major Resolved

July 02, 2024 · lasted about 13 hours

We are aware of issues affecting a subset of customers relating to the inability for call queue calls to be routed to agents.

Email Notifications

Major Resolved

June 21, 2024 · lasted 3 days

We are currently aware of an issue whereby email notifications are not being sent to a small subset of our customers. Our team is actively investigating the root cause and working to resolve the pr...

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Natterbox outages in the last 30 days

Number of Incidents

1 issues

Last incident

22 days ago

The easiest way to monitor Natterbox and all cloud vendors

Monitor all your critical services' status pages from one dashboard. Receive vendor outages in Slack, PagerDuty, Datadog, and more.

  • +3150 services available
  • Real-time alerts
  • Internal status page
  • Normalized status updates

Stay informed about Natterbox status changes

IsDown offers an easy way to monitor Natterbox with maximum flexibility

Major Outages Notifications

IsDown monitors Natterbox for major outages. A major outage is when Natterbox experiences a critical issue that severely affects one or more services/regions. When Natterbox marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Natterbox status page for minor outages. A minor outage is when Natterbox experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Natterbox status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Component Filtering

IsDown monitors Natterbox and all their 7 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Natterbox and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Natterbox down today?

Natterbox is currently operational. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Natterbox status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Natterbox outages, issues and problems' at the top of the page.

When was the last Natterbox outage?

Natterbox last outage was on July 02, 2024 with the title "Call queue routing issues"

Natterbox not working for you? How do I know if Natterbox is down?
How can I check Natterbox status and outages?
Why use IsDown to monitor Natterbox instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Natterbox and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled. Check more details in here.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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