Check if Natterbox is down, official outages, user-reported issues, and outages map.
Natterbox is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 46 incidents since started monitoring Natterbox status in January 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Natterbox outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 22, 2025
06:58 PM EDT
|
Minor
We are aware of ongoing performance issues affecting a small subset of customers' wallboards and ...
|
44 minutes |
|
Sep 10, 2025
09:38 AM EDT
|
Minor
We are currently investigating an issue affecting a small subset of Service Cloud Voice users. Im...
|
about 3 hours |
|
Jun 19, 2025
09:07 AM EDT
|
Major
We are currently aware of a service disruption impacting call functionality for a small subset of...
|
38 minutes |
|
May 08, 2025
01:11 PM EDT
|
Major
We are currently investigating an issue affecting a small subset of customers who are experiencin...
|
about 1 hour |
|
Mar 26, 2025
04:14 AM EDT
|
Major
We are currently investigating an issue affecting a small subset of customers, where call queue c...
|
about 2 hours |
|
Mar 07, 2025
04:47 AM EST
|
Major
We are currently investigating performance issues impacting a small subset of customers' wallboar...
|
about 1 hour |
|
Nov 15, 2024
03:39 AM EST
|
Major
We are currently aware of a Salesforce service disruption that is preventing users from logging i...
|
about 9 hours |
|
Oct 09, 2024
10:45 AM EDT
|
Minor
We are aware of ongoing performance issues affecting a small subset of customers' wallboards and ...
|
about 3 hours |
|
Oct 01, 2024
05:54 AM EDT
|
Major
We are currently aware of a Salesforce incident that is preventing users from logging into the Sa...
|
about 22 hours |
|
Sep 23, 2024
10:43 AM EDT
|
Major
We are aware of the recent call connectivity and wallboard issues. Our technical team has success...
|
about 1 hour |
See what users are saying about Natterbox issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Tom - The natterbox window is not opening in the bottom corner on salesforce.
KellyAnn - Unable to make and receive calls.
Lucia - Down for everyone in the office.
Users are monitoring tens of services with IsDown. Here are some that are monitored together with Natterbox. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Natterbox is a cloud-based telephony service that integrates with Salesforce, providing SIP trunking, CTI, cloud PBX, and contact center solutions with advanced routing and reporting capabilities.
Monitoring Natterbox since January 2023
Tracking 7 Natterbox services and regions
6 incidents in 2025
IsDown is a status page aggregator that monitors if Natterbox and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Natterbox, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Natterbox (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Natterbox's 7 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Natterbox and other services.
IsDown checks Natterbox official status page for major/minor outages or downtimes. A major outage is when Natterbox experiences a critical issue that severely affects one or more services/regions. A minor incident is when Natterbox experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Natterbox outage, we send you an alert and update your dashboard and status page.
Natterbox and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Natterbox status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Natterbox and all their 7 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Natterbox but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Natterbox and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Natterbox and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Natterbox down?'
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While Downdetector relies on user-submitted reports to detect Natterbox outages, IsDown monitors Natterbox's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Natterbox status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Natterbox in a single dashboard. | ||
| Instant Natterbox outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Natterbox official status and user-reported issues. | ||
| Maintenance feed for Natterbox | ||
| Granular alerts filtering by Natterbox components and regions. |
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Natterbox isn't down. You can check Natterbox status and incident details on the top of the page. IsDown continuously monitors Natterbox official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Natterbox is currently operational. You can check Natterbox status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Natterbox being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Natterbox official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Natterbox last outage was on October 22, 2025 with the title "Wallboards"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Natterbox and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Natterbox is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Natterbox's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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