Outage in Natterbox
Dial Lists
Resolved Minor
June 11, 2026 - Started 7 days ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
Natterbox experienced a 1.5-hour incident affecting their Dial Lists feature, where call records failed to progress after calls, statuses didn't update properly, and the same records were incorrectly presented to multiple agents simultaneously. The technical team implemented necessary fixes to restore full service functionality.
We are currently investigating an issue impacting Dial Lists, where users may experience records failing to progress after a call, statuses not updating, or the same record being presented to multiple agents simultaneously.
Our technical team is actively working towards implementing a fix.
We will update our status page with further details as our investigation progresses.
Our technical team is actively working towards implementing a fix.
We will update our status page with further details as our investigation progresses.
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Latest Updates ( sorted recent to last )
7 days ago - at 06/11/2026 10:07AM
We are currently investigating an issue impacting Dial Lists, where users may experience records failing to progress after a call, statuses not updating, or the same record being presented to multiple agents simultaneously.
Our technical team is actively working towards implementing a fix.
We will update our status page with further details as our investigation progresses.
7 days ago - at 06/11/2026 11:08AM
Our technical teams have implemented the necessary measures to restore service, and all reported Dial List issues have been resolved.
We will continue to monitor the platform closely and provide further updates.
Please contact our Customer Support Team if you experience any further issues.
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