Incident Report
Essential Service Maintenance — Sunday 10 May 2026. 03:00-04:00 AM UTC, 04:00-05:00 AM BST.
Please note we have a scheduled maintenance window this Sunday to update the Natterbox connection to your Salesforce environment. This maintenance is expected to last for 60 minutes.
During this time, you may temporarily be unable to make or receive calls, save wrap-ups, or log call activity to Salesforce. We are actively working to minimize any interruption.
We will provide updates via Natterbox Status page when the maintenance begins as well as when it is complete and services are restored.
Please note we have a scheduled maintenance window this Sunday to update the Natterbox connection to your Salesforce environment. This maintenance is expected to last for 60 minutes.
During this time, you may temporarily be unable to make or receive calls, save wrap-ups, or log call activity to Salesforce. We are actively working to minimize any interruption.
We will provide updates via Natterbox Status page when the maintenance begins as well as when it is complete and services are restored.
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Latest Updates ( sorted recent to last )
1 day ago - at 05/07/2026 01:21PM
Essential Service Maintenance — Sunday 10 May 2026. 03:00-04:00 AM UTC, 04:00-05:00 AM BST.
Please note we have a scheduled maintenance window this Sunday to update the Natterbox connection to your Salesforce environment. This maintenance is expected to last for 60 minutes.
During this time, you may temporarily be unable to make or receive calls, save wrap-ups, or log call activity to Salesforce. We are actively working to minimize any interruption.
We will provide updates via Natterbox Status page when the maintenance begins as well as when it is complete and services are restored.
Latest Natterbox outages
Webphone Connectivity - 9 days ago
AI Advisor Transcript Analysis - about 2 months ago
CTI / Call Connectivity - about 2 months ago
CTI - 2 months ago
SMS delivery - 3 months ago
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