Outage in Natterbox
Webphone Connectivity
Resolved Major
April 29, 2026 - Started 7 days ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
Natterbox experienced a major incident where customers were unable to launch their Webphones due to connectivity issues. The technical team implemented necessary measures to restore service after 53 minutes of investigation and remediation work. The Webphone connectivity issue has been resolved and the platform is being monitored for stability.
We are currently investigating an issue that is preventing a number of customers from launching their Webphones.
Our technical team is actively working towards implementing a fix.
We will update our status page with further details as our investigation progresses.
Our technical team is actively working towards implementing a fix.
We will update our status page with further details as our investigation progresses.
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Latest Updates ( sorted recent to last )
7 days ago - at 04/29/2026 07:52AM
We are currently investigating an issue that is preventing a number of customers from launching their Webphones.
Our technical team is actively working towards implementing a fix.
We will update our status page with further details as our investigation progresses.
7 days ago - at 04/29/2026 08:09AM
Our technical teams have implemented the necessary measures to restore service, and the issue affecting Webphone connectivity has been resolved.
We will continue to monitor the platform closely and provide further updates.
Please contact our Customer Support Team if you experience any further issues.
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