Outage in Natterbox
Essential Service Maintenance
Resolved Minor
June 04, 2026 - Started 3 days ago
- Lasted 3 days
Incident Report
Summary AI Generated
Natterbox conducted scheduled maintenance on June 7, 2026 from 03:00-04:00 UTC to update their Salesforce environment connection. During the maintenance window, users experienced temporary inability to make or receive calls, save wrap-ups, or log call activity to Salesforce. The maintenance was completed successfully within the planned timeframe, and all services were restored to full operation.
Essential Service Maintenance — Sunday 7 June 2026. 03:00-04:00 AM UTC, 04:00-05:00 AM BST
Please note we have a scheduled maintenance window this Sunday to update the Natterbox connection to your Salesforce environment. This maintenance is expected to last for 60 minutes.
During this time, you may temporarily be unable to make or receive calls, save wrap-ups, or log call activity to Salesforce. We are actively working to minimize any interruption.
We will provide updates via Natterbox Status when the maintenance begins as well as when it is complete and services are restored.
Please note we have a scheduled maintenance window this Sunday to update the Natterbox connection to your Salesforce environment. This maintenance is expected to last for 60 minutes.
During this time, you may temporarily be unable to make or receive calls, save wrap-ups, or log call activity to Salesforce. We are actively working to minimize any interruption.
We will provide updates via Natterbox Status when the maintenance begins as well as when it is complete and services are restored.
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Latest Updates ( sorted recent to last )
3 days ago - at 06/04/2026 08:09AM
Essential Service Maintenance — Sunday 7 June 2026. 03:00-04:00 AM UTC, 04:00-05:00 AM BST
Please note we have a scheduled maintenance window this Sunday to update the Natterbox connection to your Salesforce environment. This maintenance is expected to last for 60 minutes.
During this time, you may temporarily be unable to make or receive calls, save wrap-ups, or log call activity to Salesforce. We are actively working to minimize any interruption.
We will provide updates via Natterbox Status when the maintenance begins as well as when it is complete and services are restored.
about 16 hours ago - at 06/07/2026 03:00AM
Our scheduled maintenance to update the Natterbox connection to your Salesforce environment has now begun. This maintenance is expected to last for 60 minutes.
During this time, you may temporarily be unable to make or receive calls, save wrap-ups, or log call activity to Salesforce. We are actively working to minimize any interruption.
We will provide another update on this page as soon as the maintenance is complete and services are restored.
about 15 hours ago - at 06/07/2026 03:57AM
Our scheduled maintenance has been completed, and all services are now fully operational. We will continue to monitor to ensure no issues.
If you experience any critical issues following this update, please call our support team directly by phone. For non-urgent queries, you can also reach us at support@natterbox.com or on our customer support page.
Thank you for your patience during this update.
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