Outage in NCR

Intermittent errors when performing an API Find call to Site Service

Resolved Major
June 27, 2025 - Started 9 days ago - Lasted about 3 hours
Official incident page

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Outage Details

Intermittent errors when performing an API Find call to Site Service - US only
Components affected
NCR Site-US
Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 06/27/2025 08:23PM

This incident has been resolved. We apologize for any inconvenience this may have caused.

MONITORING 9 days ago - at 06/27/2025 07:05PM

The remediation steps have completed and we are now monitoring the environment to ensure resolution.

IDENTIFIED 9 days ago - at 06/27/2025 06:07PM

Remediation is underway for the intermittent issue.
We apologize for any inconvenience this has caused.

INVESTIGATING 9 days ago - at 06/27/2025 05:47PM

We are currently investigating an issue where an API "find" call to Site Service may result in an error. We apologize for any inconvenience this may cause.

INVESTIGATING 9 days ago - at 06/27/2025 05:30PM

Intermittent errors when performing an API Find call to Site Service - US only

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