Outage in NDUS CTS

Perceptive Content not opening for all users

Resolved Major
November 27, 2023 - Started about 1 year ago - Lasted 22 minutes

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Outage Details

We are investigating the cause but as a temporary workaround please follow these steps to open Perceptive Content. Open File Explorer then navigate - - Windows (C) - Program Files (x86) - ImageNow - bin - right click imagenow.exe - select Open from the menu Updates will be provided as they become available. 21838111
Components affected
NDUS CTS Perceptive Content NDUS CTS Document Imaging

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