Outage in NearSt

Insights Issues

Resolved Minor
April 20, 2022 - Started over 2 years ago
Official incident page

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Outage Details

We've seen some issues with insights being incorrect for many shops from 12/04/22 onwards. Currently working hard to restore things to normal.
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 04/27/2022 02:45PM

This incident has been resolved.

MONITORING over 2 years ago - at 04/23/2022 11:07PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 04/21/2022 11:53AM

Some insights are being restored, but numbers are still not accurate - still working to restore fully accurate insights

IDENTIFIED over 2 years ago - at 04/21/2022 09:15AM

We are continuing to work on a fix for this issue

IDENTIFIED over 2 years ago - at 04/20/2022 05:08PM

We've seen some issues with insights being incorrect for many shops from 12/04/22 onwards. Currently working hard to restore things to normal.

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