Outage in NearSt
Google Local Inventory outage
Resolved Major
December 06, 2021 - Started almost 4 years ago
Official incident page
Official incident page
Incident Report
An issue with our Google integration is affecting all of our retailers' Google See What's In Store and Local Inventory Ads listings. We're working on a solution and will provide periodic updates.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 4 years ago - at 12/19/2021 08:14PM
Most of our retailers are back online. We're still working through a backlog of resolving some issues for individual retailers.
MONITORING
almost 4 years ago - at 12/16/2021 10:18AM
Products are coming back online for most of our stores. It might take another few days before full Google service to be restored. Our team is working to speed this up as much as possible.
IDENTIFIED
almost 4 years ago - at 12/08/2021 07:36PM
We've fixed the underlying issue and are now waiting for Google to re-approve all products. We expect all retailers' See What's In Store and Local Inventory Ads to return within 3-10 days.
IDENTIFIED
almost 4 years ago - at 12/07/2021 10:11PM
Together with teams at Google, we have identified the steps to resolve this issue. We will be sharing an estimated time frame tomorrow for restoring See What's In Store and Local Inventory Ads functionality.
IDENTIFIED
almost 4 years ago - at 12/07/2021 12:44PM
We are continuing to work on a fix for this problem, and will update as soon as we have a time frame for resolution.
IDENTIFIED
almost 4 years ago - at 12/07/2021 07:07AM
We've identified the underlying cause of the issue, and are working with teams at Google to find a resolution.
IDENTIFIED
almost 4 years ago - at 12/06/2021 06:22PM
An issue with our Google integration is affecting all of our retailers' Google See What's In Store and Local Inventory Ads listings. We're working on a solution and will provide periodic updates.
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