Outage in Neon Fundraise
Intermittent charging issues with Neon Pay
Resolved MajorIncident Report
We are currently investigating an issue causing charges to intermittently fail on Neon Pay.
Components affected
Neon Fundraise Neon PayNeed to monitor Neon Fundraise outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 03/23/2026 01:08PM
No further issues have occurred since the fix was implemented and monitoring began, the issue has been marked as fully resolved.
MONITORING
9 days ago - at 03/21/2026 12:00AM
All charges have continued to process as expected - we will continue to monitor the situation before marking this as fully resolved.
INVESTIGATING
9 days ago - at 03/20/2026 10:59PM
We have isolated the issue and mitigated the affect to Payments. All charges are currently processing as expected and we are continuing to monitor as we work towards full resolution.
INVESTIGATING
9 days ago - at 03/20/2026 10:15PM
We are currently investigating an issue causing charges to intermittently fail on Neon Pay.
Latest Neon Fundraise outages
High CPU usage caused intermittent issues - 3 months ago
Hosting provider (AWS) experiencing degradation of services - 5 months ago
Admin Login Disruption - 6 months ago
Team captains cannot be created - 11 months ago
Recurring Charges Not Running - 12 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
