Outage in Neon

Degradation with starting databases in AWS us-east-2

Resolved Minor

February 15, 2025 - Started 26 days ago - Lasted about 1 hour

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Outage Details

We are aware of the issues with starting inactive database in AWS us-east-2 and are investigating.

Latest Updates ( sorted recent to last )

MONITORING 25 days ago - at 02/15/2025 03:20AM

The issue is mitigated and we are continuing to monitor the situation.

IDENTIFIED 26 days ago - at 02/15/2025 03:09AM

We have identified a possible root cause, mitigation underway.

INVESTIGATING 26 days ago - at 02/15/2025 02:37AM

We are aware of the issues with starting inactive database in AWS us-east-2 and are investigating.

Latest Neon outages

Issue with suspending some computes in us-east-1 - 15 days ago

Issues with new projects in Azure East US 2 - 21 days ago

Monitoring metrics are unavailable in Neon Console - 25 days ago

Intermittent failure to gather metrics from databases - 26 days ago

New branch and project creation failing in us-east-2 - 27 days ago

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