Neon status - Is Neon Down?

This page shows the live Neon status so you can confirm in seconds if Neon is down.

Neon current status

Updated

Neon is operational

IsDown pulls data from the official status page every few minutes and collects user-reported Neon issues.
Refresh the page to see the latest updates.

Neon user-reported issues in the last 24 hours

This chart displays the number of user-reported Neon problems over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

IsDown Logo Third-party monitoring

Know the moment Neon and other vendors go down

Monitoring 4000+ third-party services in real-time
Get custom alerts via Slack, Teams, Datadog, etc.
Create public or private status pages
Start Free Trial
14-day free trial · No credit card required
Trusted by thousands of teams

Neon outage history

IsDown has tracked 66 incidents since started monitoring Neon downtimes in June 2023. We are also collecting data from 4000+ services, and normalize the data to give you a clear picture of the impact of the outage.

Sign up and check all outage history

Latest user comments about Neon issues

  • I

    Indy

    All shows and movies not loading but other apps work fine

  • D

    Debbie

    The neon app won't open. Just says Neon has stopped working the the app shuts

  • T

    Tim

    It's telling me notifications have been updated but I can't get any further

  • S

    Susan

    Can open Neon ... says Server is down check back later??

  • M

    Mike

    The server is temporarily unable to service your request due to maintenance downtime or capacity problems

  • S

    Sabuj

    Can't reach database server at #### DB is not connecting

  • J

    J

    Streaming not working. Have shut down the app and re-opened. Still not working

  • J

    Jess

    Continuously stuck on loading when trying to sign in

  • A

    Anna

    Can’t chrome cast, sign in isn’t working sometimes and not working through my fire stick

  • J

    J

    Unable to connect when I try to log in via web browser and app. On iPhone it’s stuck on buffering.

  • S

    Sarah

    Can’t log in, saying no connection

  • D

    Daria

    Don't seem to be able to access neon app

  • A

    Ashwin

    Doesnt load past sign on screen.

  • L

    Lance

    Not loading. Connected to wifi correctly as Netflix and similar are working. Rebooted router just in case but still no joy

  • T

    Tony

    Neon stopped, now won't load, They have published an apology

  • R

    rosie

    connectivity issues. saying i don’t have connection

  • J

    JT

    Tv won't load. Phone app saying server issue

  • M

    Mark

    Omg its not working want is going on

  • R

    Rochelle

    Round circle for about ten mins now

  • J

    Jo

    Came up with error message while watching

  • V

    vishwang

    not able to fetch any connection requests

  • D

    David

    Keeps telling there is a problem with the server." Server not responding"

  • M

    Mitch

    Saying there is a server issue

  • T

    Tui

    Trying to watch neon click in app and it goes blank on tv tried phone app same thing

  • B

    Barb

    Keeps telling me to dowoadthe app which I have. Says there is a server issue try later. I have a paid subscription.

  • R

    Rhonda

    Error message on neon app says issues with the server. This is ongoing.

  • A

    Anthony

    Click on the icon and all I get us a blank page

  • J

    Julie

    Hello, I have just renewed my subscription and updated my password. I tried logging into my LG TV, I'm able to enter my email address and password but when I hit the log-in, nothing happens. It won't even allow me to exit :( I have an LG model OLED48C1PVB

  • A

    Aaron

    Keeps stopping even when my internet connection is fine

  • G

    Gareth

    Saying I don't have a subscription

  • A

    Alain

    Eon asking for my login. I supply it and it just cycles to the login page. And they’re just going to take my money without compensation. A-holes.

  • P

    Pip

    App won't load on tv but will on phone. We have a current account

  • I

    Ingrid

    It's not playing any program

  • B

    Brett

    Cannot open on phone or TV

  • D

    Dave

    About two hours go it stopped working there's a circle in the middle of the screen it keeping going around.

  • T

    Trev

    None of my tvs work on neon anymore

  • T

    Tony

    “Network error” when logging in

  • E

    Elaine

    Keeps saying can't connect to neon. Has taken its $20 out of my account?

  • M

    Mark

    Neon's Android app API server is down. Our Android TV reports no network connection (all other apps have network) my phone reports a server issue.

  • K

    Karen

    I downloaded your app then rented and paid for the movie IF and it won't play/cast to my tv.

  • K

    Kiani

    neon says connect to ur wifi and I am connected and it’s not working

  • O

    Oscar

    It won't let load into the app

  • A

    Amanda

    Movie froze - now the circle of death

  • D

    Denise

    Error message:There appears to be an issue with the server On trying to open Neon from android tablet.

  • B

    Bindy

    Not loading any shows. Black screen with white spinning wheel

  • E

    Elise

    It’s will not load anything on the web page

  • L

    Lara

    House of Dragons won't open or play. Cuts back to Home User Screen.

  • L

    Lauren

    Keeps saying network error not connected when I am with error code 002

  • J

    james

    error code 002 when trying to watch on neon

  • N

    Nic

    House of the dragons season 2 is giving a server error

  • O

    Oren

    Constantly saying cannot connect to Neon. Tried uninstalling and reinstalling the app, restarted my phone. Has been not working for days

  • C

    Corey

    Can't get anything on the app

  • S

    Stephen

    I keep getting the message "There appears to be an issue with the server. Please try again later."

  • E

    Ed

    Went to log in and an apology message came up? Tried the reload option, not working?

  • C

    Cristene

    Neon continues to buffer. Other apps are not having same issues

  • M

    Melissa

    It won't pause. It you pause it It restarts. Have deleted and re installed the app. Not helping.

  • K

    Kayleen

    Neon Website is bot loading.

  • J

    Jesse

    The Neon app does not load on my TV, just a spinning wheel. I am on a LG TV. App works on my phone but not TV.

  • S

    Stephanie

    I'm having issues with neon loading. I've tried on my ps5 console and also on my phone. The neon intro symbol loads and then the loading wheel comes up and doesn't load any further. I don't have any internet issues as all other streaming apps etc work fine

  • J

    Jaz

    Issue with the server. The app hasn't worked in days

Neon outages in the last 30 days

Number of Incidents

0 issues

Last incident

47 days ago

IsDown Logo Seamless Integrations

Get Neon outage alerts and updates in your favorite tools

Receive vendor outage notifications where your team already works. Compatible with Slack, Microsoft Teams, PagerDuty, Datadog, Better Stack, Rootly, Incident.io, Statuspage.io, and more.
Never miss an outage
Easy setup · No coding required
Works with your existing stack

Check Neon components, services, or regions current status in real-time

Database Connectivity
OK
Console and API requests
OK
Database Operations
OK

Related Services Dashboard

Services commonly monitored together with Neon

Create your own dashboard
AWS

AWS

OK
Datadog US1

Datadog US1

OK
GitHub

GitHub

MAINTENANCE
Slack

Slack

OK
Salesforce

Salesforce

MINOR
Google Workspace

Google Workspace

OK
Zoom

Zoom

OK
Okta

Okta

OK
1Password

1Password

OK
Azure

Azure

OK
Vercel

Vercel

OK
NPM

NPM

OK
Linear

Linear

OK
FreshService

FreshService

OK
Cloudflare

Cloudflare

MINOR

Frequently Asked Questions

Is Neon down today?

Neon isn't down. You can check Neon status and incident details on the top of the page. IsDown continuously monitors Neon official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Neon status?

Neon is currently operational. You can check Neon status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Neon outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Neon slow today?

Currently there's no report of Neon being slow. Check on the top of the page if there are any reported problems by other users.

How are Neon outages detected?

IsDown monitors the Neon official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Neon outage?

Neon last outage was on March 21, 2025 with the title "Console portal and API is not loading"

Neon not working for you? How do I know if Neon is down?

How can I check Neon status and outages?

Why use IsDown to monitor Neon instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Neon and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Never again lose time looking in the wrong place

Start Monitoring in 5 minutes

14-day free trial · No credit card required · No code required