Is Neon Down? Check the current Neon status

Neon is operational

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Current Neon official ongoing incidents

No ongoing outages reported in Neon's status page

IsDown pulls data from Neon's status page every few minutes. Refresh the page every few minutes to see if there are any updates.

Neon issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Neon problems

  • A

    Anthony

    8 days ago

    Click on the icon and all I get us a blank page

  • J

    Julie

    19 days ago

    Hello, I have just renewed my subscription and updated my password. I tried logging into my LG TV, I'm able to enter my email address and password but when I hit the log-in, nothing happens. It won't even allow me to exit :( I have an LG model OLED48C1PVB

  • A

    Aaron

    about 1 month ago

    Keeps stopping even when my internet connection is fine

  • G

    Gareth

    about 1 month ago

    Saying I don't have a subscription

  • A

    Alain

    about 2 months ago

    Eon asking for my login. I supply it and it just cycles to the login page. And they’re just going to take my money without compensation. A-holes.

  • P

    Pip

    about 2 months ago

    App won't load on tv but will on phone. We have a current account

  • I

    Ingrid

    2 months ago

    It's not playing any program

  • B

    Brett

    3 months ago

    Cannot open on phone or TV

  • D

    Dave

    3 months ago

    About two hours go it stopped working there's a circle in the middle of the screen it keeping going around.

  • T

    Trev

    3 months ago

    None of my tvs work on neon anymore

  • T

    Tony

    4 months ago

    “Network error” when logging in

  • E

    Elaine

    4 months ago

    Keeps saying can't connect to neon. Has taken its $20 out of my account?

  • M

    Mark

    4 months ago

    Neon's Android app API server is down. Our Android TV reports no network connection (all other apps have network) my phone reports a server issue.

  • K

    Karen

    5 months ago

    I downloaded your app then rented and paid for the movie IF and it won't play/cast to my tv.

  • K

    Kiani

    5 months ago

    neon says connect to ur wifi and I am connected and it’s not working

  • O

    Oscar

    5 months ago

    It won't let load into the app

  • A

    Amanda

    5 months ago

    Movie froze - now the circle of death

  • D

    Denise

    5 months ago

    Error message:There appears to be an issue with the server On trying to open Neon from android tablet.

  • B

    Bindy

    6 months ago

    Not loading any shows. Black screen with white spinning wheel

  • E

    Elise

    6 months ago

    It’s will not load anything on the web page

  • L

    Lara

    6 months ago

    House of Dragons won't open or play. Cuts back to Home User Screen.

  • L

    Lauren

    6 months ago

    Keeps saying network error not connected when I am with error code 002

  • J

    james

    6 months ago

    error code 002 when trying to watch on neon

  • N

    Nic

    6 months ago

    House of the dragons season 2 is giving a server error

  • O

    Oren

    6 months ago

    Constantly saying cannot connect to Neon. Tried uninstalling and reinstalling the app, restarted my phone. Has been not working for days

  • C

    Corey

    6 months ago

    Can't get anything on the app

  • S

    Stephen

    6 months ago

    I keep getting the message "There appears to be an issue with the server. Please try again later."

  • E

    Ed

    6 months ago

    Went to log in and an apology message came up? Tried the reload option, not working?

  • C

    Cristene

    6 months ago

    Neon continues to buffer. Other apps are not having same issues

  • M

    Melissa

    7 months ago

    It won't pause. It you pause it It restarts. Have deleted and re installed the app. Not helping.

  • K

    Kayleen

    7 months ago

    Neon Website is bot loading.

  • J

    Jesse

    7 months ago

    The Neon app does not load on my TV, just a spinning wheel. I am on a LG TV. App works on my phone but not TV.

  • S

    Stephanie

    8 months ago

    I'm having issues with neon loading. I've tried on my ps5 console and also on my phone. The neon intro symbol loads and then the loading wheel comes up and doesn't load any further. I don't have any internet issues as all other streaming apps etc work fine

  • J

    Jaz

    8 months ago

    Issue with the server. The app hasn't worked in days

  • K

    Kareem

    8 months ago

    Neon doesn't operate and perform well

  • H

    H

    8 months ago

    The screen just goes black

Neon outage history

IsDown has tracked 54 incidents since started monitoring Neon status in June 2023.

  • Oct 15 2024

    2 months ago · lasted 28 minutes

    We have identified the underlying cause of this incident and are actively working to implement a resolution. Our team is committed to resolving this issue as quickly as possible to minimize any further impact. More details

  • Oct 09 2024

    2 months ago · lasted about 2 hours

    We are currently experiencing intermittent API latency and errors in the US-East-2 region. Our team is actively investigating the scope, root cause, and potential mitigations. More details

  • Oct 08 2024

    We identified an issue with login and signing up with Microsoft identity provider. Logging in and signing up with Microsoft has been disabled until the issue is resolved. More details

  • Jun 2023 ...
    IsDown started monitoring Neon status

    We've tracked and collected 54 incidents since started monitoring Neon status

Sign up and check all outage history

Neon outages in the last 30 days

Number of Incidents

0 issues

Last incident

67 days ago

Check Neon components, services, or regions current status in real-time

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Stay informed about Neon status changes

IsDown offers an easy way to monitor Neon with maximum flexibility

Major Outages Notifications

IsDown monitors Neon for major outages. A major outage is when Neon experiences a critical issue that severely affects one or more services/regions. When Neon marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Neon status page for minor outages. A minor outage is when Neon experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Neon status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Component Filtering

IsDown monitors Neon and all their 3 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Neon and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Neon down today?

Neon isn't down. You can check Neon status and incident details on the top of the page. IsDown continuously monitors Neon official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Neon status?

Neon is currently operational. You can check Neon status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Neon outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Neon slow today?

Currently there's no report of Neon being slow. Check on the top of the page if there are any reported problems by other users.

How are Neon outages detected?

IsDown monitors the Neon official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Neon outage?

Neon last outage was on October 15, 2024 with the title "The "Tables" page doesn't work"

Neon not working for you? How do I know if Neon is down?
How can I check Neon status and outages?
Why use IsDown to monitor Neon instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Neon and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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