Is Neon Down? What is the current status?

Neon status is operational
Updated from Neon official status page
Neon not working for you?

Neon issues reported in the last 24 hours

Latest comments about Neon problems

  • D
    2 days ago

    Denise Error message:There appears to be an issue with the server On trying to open Neon from android tablet.

  • B
    7 days ago

    Bindy Not loading any shows. Black screen with white spinning wheel

  • E
    7 days ago

    Elise It’s will not load anything on the web page

  • L
    14 days ago

    Lara House of Dragons won't open or play. Cuts back to Home User Screen.

  • L
    15 days ago

    Lauren Keeps saying network error not connected when I am with error code 002

  • J
    15 days ago

    james error code 002 when trying to watch on neon

  • N
    16 days ago

    Nic House of the dragons season 2 is giving a server error

  • O
    19 days ago

    Oren Constantly saying cannot connect to Neon. Tried uninstalling and reinstalling the app, restarted my phone. Has been not working for days

  • C
    23 days ago

    Corey Can't get anything on the app

  • S
    28 days ago

    Stephen I keep getting the message "There appears to be an issue with the server. Please try again later."

  • E
    29 days ago

    Ed Went to log in and an apology message came up? Tried the reload option, not working?

  • C
    about 1 month ago

    Cristene Neon continues to buffer. Other apps are not having same issues

  • M
    about 1 month ago

    Melissa It won't pause. It you pause it It restarts. Have deleted and re installed the app. Not helping.

  • K
    about 2 months ago

    Kayleen Neon Website is bot loading.

  • J
    2 months ago

    Jesse The Neon app does not load on my TV, just a spinning wheel. I am on a LG TV. App works on my phone but not TV.

  • S
    2 months ago

    Stephanie I'm having issues with neon loading. I've tried on my ps5 console and also on my phone. The neon intro symbol loads and then the loading wheel comes up and doesn't load any further. I don't have an...

  • J
    2 months ago

    Jaz Issue with the server. The app hasn't worked in days

  • K
    2 months ago

    Kareem Neon doesn't operate and perform well

  • H
    3 months ago

    H The screen just goes black

Latest Neon status updates

Compute issues in ap-southeast-1

Minor Resolved

June 18, 2024 · lasted about 2 hours

We are actively investigating this incident to determine the underlying cause and implement a resolution as quickly as possible. We appreciate your patience and will provide further updates shortly.

Connectivity issues in us-east-2

Minor Resolved

May 30, 2024 · lasted about 1 hour

We are actively investigating this incident to determine the underlying cause and implement a resolution as quickly as possible. We appreciate your patience and will provide further updates shortly.

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Neon outages in the last 30 days

Number of Incidents

1 issues

Last incident

27 days ago

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Major Outages Notifications

IsDown monitors Neon for major outages. A major outage is when Neon experiences a critical issue that severely affects one or more services/regions. When Neon marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Neon status page for minor outages. A minor outage is when Neon experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Neon status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Component Filtering

IsDown monitors Neon and all their 3 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Neon and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Neon down today?

Neon is currently operational. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Neon status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Neon outages, issues and problems' at the top of the page.

When was the last Neon outage?

Neon last outage was on June 18, 2024 with the title "Compute issues in ap-southeast-1"

Neon not working for you? How do I know if Neon is down?
How can I check Neon status and outages?
Why use IsDown to monitor Neon instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Neon and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled. Check more details in here.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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