Is Neon Down?

Live Neon status. See if Neon is down, view recent outages, and get real-time alerts when problems start.

What is Neon current status?

Neon is operational

IsDown pulls data from Neon's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Neon not working for you?

Neon issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Neon outage history

IsDown has tracked 77 incidents since started monitoring Neon status in June 2023. We collect data from 4200+ services, and normalize the data to give you a clear picture of the impact of the outage.

  • Jun 12 2025

    6 days ago · lasted about 1 hour

    We are aware of an issue with login to the Console and are investigating the root cause, and potential mitigations. Database operations and our API remain unaffected.

  • Jun 12 2025

    6 days ago · lasted 32 minutes

    We are aware of the issue and are investigating the scope, root cause, and potential mitigations.

  • May 30 2025

    19 days ago · lasted about 2 hours

    We are aware of the issue and are investigating the scope, root cause, and potential mitigations.

  • Jun 2023 ...
    IsDown started monitoring Neon status

    We've tracked and collected 77 incidents since started monitoring Neon status

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Neon comments about outages

  • K

    Karen

    Saying appears to be a issue with server try again later

  • Y

    Yeabsira

    Neon DB is down. I can't access the table inside the dashboard

  • C

    Conrad

    Neon is saying it's down and will be back up and running soon

  • I

    Indy

    All shows and movies not loading but other apps work fine

  • D

    Debbie

    The neon app won't open. Just says Neon has stopped working the the app shuts

  • T

    Tim

    It's telling me notifications have been updated but I can't get any further

  • S

    Susan

    Can open Neon ... says Server is down check back later??

  • M

    Mike

    The server is temporarily unable to service your request due to maintenance downtime or capacity problems

  • S

    Sabuj

    Can't reach database server at #### DB is not connecting

  • J

    J

    Streaming not working. Have shut down the app and re-opened. Still not working

  • J

    Jess

    Continuously stuck on loading when trying to sign in

  • A

    Anna

    Can’t chrome cast, sign in isn’t working sometimes and not working through my fire stick

  • J

    J

    Unable to connect when I try to log in via web browser and app. On iPhone it’s stuck on buffering.

  • S

    Sarah

    Can’t log in, saying no connection

  • D

    Daria

    Don't seem to be able to access neon app

  • A

    Ashwin

    Doesnt load past sign on screen.

  • L

    Lance

    Not loading. Connected to wifi correctly as Netflix and similar are working. Rebooted router just in case but still no joy

  • T

    Tony

    Neon stopped, now won't load, They have published an apology

  • R

    rosie

    connectivity issues. saying i don’t have connection

  • J

    JT

    Tv won't load. Phone app saying server issue

  • M

    Mark

    Omg its not working want is going on

  • R

    Rochelle

    Round circle for about ten mins now

  • J

    Jo

    Came up with error message while watching

  • V

    vishwang

    not able to fetch any connection requests

  • D

    David

    Keeps telling there is a problem with the server." Server not responding"

  • M

    Mitch

    Saying there is a server issue

  • T

    Tui

    Trying to watch neon click in app and it goes blank on tv tried phone app same thing

  • B

    Barb

    Keeps telling me to dowoadthe app which I have. Says there is a server issue try later. I have a paid subscription.

  • R

    Rhonda

    Error message on neon app says issues with the server. This is ongoing.

  • A

    Anthony

    Click on the icon and all I get us a blank page

  • J

    Julie

    Hello, I have just renewed my subscription and updated my password. I tried logging into my LG TV, I'm able to enter my email address and password but when I hit the log-in, nothing happens. It won't even allow me to exit :( I have an LG model OLED48C1PVB

  • A

    Aaron

    Keeps stopping even when my internet connection is fine

  • G

    Gareth

    Saying I don't have a subscription

  • A

    Alain

    Eon asking for my login. I supply it and it just cycles to the login page. And they’re just going to take my money without compensation. A-holes.

  • P

    Pip

    App won't load on tv but will on phone. We have a current account

  • I

    Ingrid

    It's not playing any program

  • B

    Brett

    Cannot open on phone or TV

  • D

    Dave

    About two hours go it stopped working there's a circle in the middle of the screen it keeping going around.

  • T

    Trev

    None of my tvs work on neon anymore

  • T

    Tony

    “Network error” when logging in

  • E

    Elaine

    Keeps saying can't connect to neon. Has taken its $20 out of my account?

  • M

    Mark

    Neon's Android app API server is down. Our Android TV reports no network connection (all other apps have network) my phone reports a server issue.

  • K

    Karen

    I downloaded your app then rented and paid for the movie IF and it won't play/cast to my tv.

  • K

    Kiani

    neon says connect to ur wifi and I am connected and it’s not working

  • O

    Oscar

    It won't let load into the app

  • A

    Amanda

    Movie froze - now the circle of death

  • D

    Denise

    Error message:There appears to be an issue with the server On trying to open Neon from android tablet.

  • B

    Bindy

    Not loading any shows. Black screen with white spinning wheel

  • E

    Elise

    It’s will not load anything on the web page

  • L

    Lara

    House of Dragons won't open or play. Cuts back to Home User Screen.

  • L

    Lauren

    Keeps saying network error not connected when I am with error code 002

  • J

    james

    error code 002 when trying to watch on neon

  • N

    Nic

    House of the dragons season 2 is giving a server error

  • O

    Oren

    Constantly saying cannot connect to Neon. Tried uninstalling and reinstalling the app, restarted my phone. Has been not working for days

  • C

    Corey

    Can't get anything on the app

  • S

    Stephen

    I keep getting the message "There appears to be an issue with the server. Please try again later."

  • E

    Ed

    Went to log in and an apology message came up? Tried the reload option, not working?

  • C

    Cristene

    Neon continues to buffer. Other apps are not having same issues

  • M

    Melissa

    It won't pause. It you pause it It restarts. Have deleted and re installed the app. Not helping.

  • K

    Kayleen

    Neon Website is bot loading.

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Frequently Asked Questions

Is Neon down today?

Neon isn't down. You can check Neon status and incident details on the top of the page. IsDown continuously monitors Neon official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Neon status?

Neon is currently operational. You can check Neon status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Neon outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Neon slow today?

Currently there's no report of Neon being slow. Check on the top of the page if there are any reported problems by other users.

How are Neon outages detected?

IsDown monitors the Neon official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Neon outage?

Neon last outage was on June 12, 2025 with the title "Neon Console logins are failing"

Neon not working for you? How do I know if Neon is down?

How can I check Neon status and outages?

Why use IsDown to monitor Neon instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Neon and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Neon status changes?

IsDown offers an easy way to monitor Neon with maximum flexibility

Major Outages Notifications

IsDown monitors Neon for major outages. A major outage is when Neon experiences a critical issue that severely affects one or more services/regions. When Neon marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Neon status page for minor outages. A minor outage is when Neon experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Neon status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Component Filtering

IsDown monitors Neon and all their 3 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Neon and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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