Live Neon status. See if Neon is down, view recent outages, and get real-time alerts when problems start.
Neon is operational
IsDown pulls data from Neon's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 74 incidents since started monitoring Neon status in June 2023. We collect data from 4200+ services, and normalize the data to give you a clear picture of the impact of the outage.
5 days ago · lasted about 1 hour
We are aware of the issue and are investigating the scope, root cause, and potential mitigations.
9 days ago · lasted about 5 hours
We are aware of an issue with starting databases and are investigating.
9 days ago · lasted 11 minutes
The issue is mitigated and we are continuing to monitor the situation.
We've tracked and collected 74 incidents since started monitoring Neon status
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Yeabsira
Neon DB is down. I can't access the table inside the dashboard
Conrad
Neon is saying it's down and will be back up and running soon
Indy
All shows and movies not loading but other apps work fine
Debbie
The neon app won't open. Just says Neon has stopped working the the app shuts
Tim
It's telling me notifications have been updated but I can't get any further
Susan
Can open Neon ... says Server is down check back later??
Mike
The server is temporarily unable to service your request due to maintenance downtime or capacity problems
Sabuj
Can't reach database server at #### DB is not connecting
J
Streaming not working. Have shut down the app and re-opened. Still not working
Jess
Continuously stuck on loading when trying to sign in
Anna
Can’t chrome cast, sign in isn’t working sometimes and not working through my fire stick
J
Unable to connect when I try to log in via web browser and app. On iPhone it’s stuck on buffering.
Sarah
Can’t log in, saying no connection
Daria
Don't seem to be able to access neon app
Ashwin
Doesnt load past sign on screen.
Lance
Not loading. Connected to wifi correctly as Netflix and similar are working. Rebooted router just in case but still no joy
Tony
Neon stopped, now won't load, They have published an apology
rosie
connectivity issues. saying i don’t have connection
JT
Tv won't load. Phone app saying server issue
Mark
Omg its not working want is going on
Rochelle
Round circle for about ten mins now
Jo
Came up with error message while watching
vishwang
not able to fetch any connection requests
David
Keeps telling there is a problem with the server." Server not responding"
Mitch
Saying there is a server issue
Tui
Trying to watch neon click in app and it goes blank on tv tried phone app same thing
Barb
Keeps telling me to dowoadthe app which I have. Says there is a server issue try later. I have a paid subscription.
Rhonda
Error message on neon app says issues with the server. This is ongoing.
Anthony
Click on the icon and all I get us a blank page
Julie
Hello, I have just renewed my subscription and updated my password. I tried logging into my LG TV, I'm able to enter my email address and password but when I hit the log-in, nothing happens. It won't even allow me to exit :( I have an LG model OLED48C1PVB
Aaron
Keeps stopping even when my internet connection is fine
Gareth
Saying I don't have a subscription
Alain
Eon asking for my login. I supply it and it just cycles to the login page. And they’re just going to take my money without compensation. A-holes.
Pip
App won't load on tv but will on phone. We have a current account
Ingrid
It's not playing any program
Brett
Cannot open on phone or TV
Dave
About two hours go it stopped working there's a circle in the middle of the screen it keeping going around.
Trev
None of my tvs work on neon anymore
Tony
“Network error” when logging in
Elaine
Keeps saying can't connect to neon. Has taken its $20 out of my account?
Mark
Neon's Android app API server is down. Our Android TV reports no network connection (all other apps have network) my phone reports a server issue.
Karen
I downloaded your app then rented and paid for the movie IF and it won't play/cast to my tv.
Kiani
neon says connect to ur wifi and I am connected and it’s not working
Oscar
It won't let load into the app
Amanda
Movie froze - now the circle of death
Denise
Error message:There appears to be an issue with the server On trying to open Neon from android tablet.
Bindy
Not loading any shows. Black screen with white spinning wheel
Elise
It’s will not load anything on the web page
Lara
House of Dragons won't open or play. Cuts back to Home User Screen.
Lauren
Keeps saying network error not connected when I am with error code 002
james
error code 002 when trying to watch on neon
Nic
House of the dragons season 2 is giving a server error
Oren
Constantly saying cannot connect to Neon. Tried uninstalling and reinstalling the app, restarted my phone. Has been not working for days
Corey
Can't get anything on the app
Stephen
I keep getting the message "There appears to be an issue with the server. Please try again later."
Ed
Went to log in and an apology message came up? Tried the reload option, not working?
Cristene
Neon continues to buffer. Other apps are not having same issues
Melissa
It won't pause. It you pause it It restarts. Have deleted and re installed the app. Not helping.
Kayleen
Neon Website is bot loading.
Jesse
The Neon app does not load on my TV, just a spinning wheel. I am on a LG TV. App works on my phone but not TV.
All Third-Party Status Pages in One Dashboard
Services commonly monitored together with Neon
Neon isn't down. You can check Neon status and incident details on the top of the page. IsDown continuously monitors Neon official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Neon is currently operational. You can check Neon status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Neon being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Neon official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Neon last outage was on May 22, 2025 with the title "Vercel marketplace login doesn't work"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Neon and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Neon with maximum flexibility
IsDown monitors Neon for major outages. A major outage is when Neon experiences a critical issue that severely affects one or more services/regions. When Neon marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Neon status page for minor outages. A minor outage is when Neon experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Neon status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Neon and all their 3 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Neon and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.”
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