Neon is operational
Updated
Be the first to know when Neon and other third-party services go down
IsDown pulls data from Neon's status page every few minutes. Refresh the page every few minutes to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Anthony
8 days agoClick on the icon and all I get us a blank page
Julie
19 days agoHello, I have just renewed my subscription and updated my password. I tried logging into my LG TV, I'm able to enter my email address and password but when I hit the log-in, nothing happens. It won't even allow me to exit :( I have an LG model OLED48C1PVB
Aaron
about 1 month agoKeeps stopping even when my internet connection is fine
Gareth
about 1 month agoSaying I don't have a subscription
Alain
about 2 months agoEon asking for my login. I supply it and it just cycles to the login page. And they’re just going to take my money without compensation. A-holes.
Pip
about 2 months agoApp won't load on tv but will on phone. We have a current account
Ingrid
2 months agoIt's not playing any program
Brett
3 months agoCannot open on phone or TV
Dave
3 months agoAbout two hours go it stopped working there's a circle in the middle of the screen it keeping going around.
Trev
3 months agoNone of my tvs work on neon anymore
Tony
4 months ago“Network error” when logging in
Elaine
4 months agoKeeps saying can't connect to neon. Has taken its $20 out of my account?
Mark
4 months agoNeon's Android app API server is down. Our Android TV reports no network connection (all other apps have network) my phone reports a server issue.
Karen
5 months agoI downloaded your app then rented and paid for the movie IF and it won't play/cast to my tv.
Kiani
5 months agoneon says connect to ur wifi and I am connected and it’s not working
Oscar
5 months agoIt won't let load into the app
Amanda
5 months agoMovie froze - now the circle of death
Denise
5 months agoError message:There appears to be an issue with the server On trying to open Neon from android tablet.
Bindy
6 months agoNot loading any shows. Black screen with white spinning wheel
Elise
6 months agoIt’s will not load anything on the web page
Lara
6 months agoHouse of Dragons won't open or play. Cuts back to Home User Screen.
Lauren
6 months agoKeeps saying network error not connected when I am with error code 002
james
6 months agoerror code 002 when trying to watch on neon
Nic
6 months agoHouse of the dragons season 2 is giving a server error
Oren
6 months agoConstantly saying cannot connect to Neon. Tried uninstalling and reinstalling the app, restarted my phone. Has been not working for days
Corey
6 months agoCan't get anything on the app
Stephen
6 months agoI keep getting the message "There appears to be an issue with the server. Please try again later."
Ed
6 months agoWent to log in and an apology message came up? Tried the reload option, not working?
Cristene
6 months agoNeon continues to buffer. Other apps are not having same issues
Melissa
7 months agoIt won't pause. It you pause it It restarts. Have deleted and re installed the app. Not helping.
Kayleen
7 months agoNeon Website is bot loading.
Jesse
7 months agoThe Neon app does not load on my TV, just a spinning wheel. I am on a LG TV. App works on my phone but not TV.
Stephanie
8 months agoI'm having issues with neon loading. I've tried on my ps5 console and also on my phone. The neon intro symbol loads and then the loading wheel comes up and doesn't load any further. I don't have any internet issues as all other streaming apps etc work fine
Jaz
8 months agoIssue with the server. The app hasn't worked in days
Kareem
8 months agoNeon doesn't operate and perform well
H
8 months agoThe screen just goes black
IsDown has tracked 54 incidents since started monitoring Neon status in June 2023.
2 months ago · lasted 28 minutes
We have identified the underlying cause of this incident and are actively working to implement a resolution. Our team is committed to resolving this issue as quickly as possible to minimize any further impact. More details
2 months ago · lasted about 2 hours
We are currently experiencing intermittent API latency and errors in the US-East-2 region. Our team is actively investigating the scope, root cause, and potential mitigations. More details
2 months ago · lasted 3 days
We identified an issue with login and signing up with Microsoft identity provider. Logging in and signing up with Microsoft has been disabled until the issue is resolved. More details
We've tracked and collected 54 incidents since started monitoring Neon status
Number of Incidents
0 issues
Last incident
67 days ago
Get instant alerts when your cloud vendors experience downtime. Create an internal status page to keep your team in the loop and minimize the impact of service disruptions.
IsDown offers an easy way to monitor Neon with maximum flexibility
IsDown monitors Neon for major outages. A major outage is when Neon experiences a critical issue that severely affects one or more services/regions. When Neon marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Neon status page for minor outages. A minor outage is when Neon experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Neon status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Neon and all their 3 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Neon and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Neon isn't down. You can check Neon status and incident details on the top of the page. IsDown continuously monitors Neon official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Neon is currently operational. You can check Neon status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Neon being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Neon official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Neon last outage was on October 15, 2024 with the title "The "Tables" page doesn't work"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Neon and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
The data and notifications you need, in the tools you already use.
How much time you'll save your team, by having the outages information close to them?
14-day free trial · No credit card required · Cancel anytime