Is Neon Down? Check current status

Check if Neon is down, official outages, user-reported issues, and outages map.

Current Neon status

Neon is working normally

Updated from Neon official status page

Neon not working for you?

Neon service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Neon Outage Map

View Neon Reports Map

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Neon recent outages and downtime history

IsDown has tracked 88 incidents since started monitoring Neon status in June 2023. We collect data from 4600+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Neon outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 30, 2025
05:59 AM EDT
Minor
Neon API and http requests connection issues
We are aware of the issue and are investigating the scope, root cause, and potential mitigations.
about 2 hours
Oct 20, 2025
12:57 PM EDT
Minor
Intermittent connectivity issues with us-east-1 region
We are aware of the issue and are investigating the scope, root cause, and potential mitigations.
about 4 hours
Oct 20, 2025
04:02 AM EDT
Minor
Incident affecting AWS us-east-1 projects
We are aware of an issue affecting AWS us-east-1 projects and are investigating.
about 2 hours
Oct 16, 2025
07:04 AM EDT
Minor
Authentication issue in multiple regions
We are currently experiencing an issue with authentication for some user-created roles in multipl...
about 3 hours
Oct 14, 2025
12:16 PM EDT
Minor
Degradation of database operations for projects in AWS us-east-1
We are aware of an issue affecting projects in AWS us-east-1 and our team is investigating.
about 2 hours
Oct 03, 2025
11:29 AM EDT
Minor
We are currently experiencing occasional timeouts and connectivity issues in Azure us-east-2
We are aware of the issue and are investigating the scope, root cause, and potential mitigations.
about 22 hours
Sep 05, 2025
01:11 PM EDT
Minor
Operations timing out in us-east-1
We are aware of the issue and are investigating the scope, root cause, and potential mitigations.
41 minutes
Jul 03, 2025
06:34 AM EDT
Minor
Users are experiencing problems when trying to update payment details in Neon Console
Currently users might experience problems when trying to update payment details in Neon Console. ...
about 1 hour
Jun 25, 2025
01:27 PM EDT
Minor
Increased API & connection latencies in us-west-2/us-west-2
We have identified the underlying cause of this incident and are actively working to implement a ...
43 minutes
Jun 20, 2025
12:52 PM EDT
Minor
High control-plane latency in us-west-2 & us-east-2
We observed high latencies on Control Plane in us-west-2. APIs and compute startups are affected....
about 4 hours
Sign up to check more outage history

Be the first to know when Neon goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

Start Free Trial

User comments about Neon status

See what users are saying about Neon issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Lakyia - It keeps saying connection error.

  • Ricky - When I try to open app it says (connection error failed to load profile).

  • Cdem - App crashes when I dial a number.

  • P1001 error cant reach database.

  • Anna - Won’t call to verify number.

  • Michaelangelo - My neon app isn’t allowing to verify my number is there any tech help that can guide me through the process so I can get back on the app? Thanks you in advance….

  • Candie - Hello the neon app is currently not working properly at all.

  • Kim - It has been saying access token not available for hours call failed.

  • Berta - It says it not available for calls says error loading.

  • Catrina - It won’t allow me to make calls nor earn any money , my account states zero has been earned . I have no cashout at all.

  • John - App keep saying loading profile HELPPO!.

  • Ana - Since yesterday the app is not working it says something about the internet but my internet is working fine. All my other friends have the same problem. Here in New York. .

  • Sean - Not working on samsung smart TV or android phone.

  • Karen - Saying appears to be a issue with server try again later.

  • Yeabsira - Neon DB is down. I can't access the table inside the dashboard .

  • Conrad - Neon is saying it's down and will be back up and running soon.

  • Indy - All shows and movies not loading but other apps work fine.

  • Debbie - The neon app won't open. Just says Neon has stopped working the the app shuts.

  • Tim - It's telling me notifications have been updated but I can't get any further .

  • Susan - Can open Neon ... says Server is down check back later??.

  • Mike - The server is temporarily unable to service your request due to maintenance downtime or capacity problems .

  • Sabuj - Can't reach database server at #### DB is not connecting.

  • J - Streaming not working. Have shut down the app and re-opened. Still not working.

  • Jess - Continuously stuck on loading when trying to sign in.

  • Anna - Can’t chrome cast, sign in isn’t working sometimes and not working through my fire stick .

  • J - Unable to connect when I try to log in via web browser and app. On iPhone it’s stuck on buffering..

  • Sarah - Can’t log in, saying no connection .

  • Daria - Don't seem to be able to access neon app.

  • Ashwin - Doesnt load past sign on screen. .

  • Lance - Not loading. Connected to wifi correctly as Netflix and similar are working. Rebooted router just in case but still no joy.

Neon components or services current status

Component Status Details
Console and API requests status OK View details
Database Connectivity status OK View details
Database Operations status OK View details

Users who monitor Neon status also monitor these services

Users are monitoring tens of services with IsDown. Here are some that are monitored together with Neon. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.

AWS

AWS

OK
Datadog US1

Datadog US1

OK
GitHub

GitHub

OK
Slack

Slack

OK
Salesforce

Salesforce

MINOR
Google Workspace

Google Workspace

OK
Zoom

Zoom

OK
Okta

Okta

MINOR
1Password

1Password

MINOR
Microsoft Azure

Microsoft Azure

OK
Vercel

Vercel

OK
NPM

NPM

OK
Linear

Linear

OK
FreshService

FreshService

OK
Cloudflare

Cloudflare

MINOR
View all services Start Monitoring Your Dependencies

Neon provides a cloud-based database service with a management console and API for database operations and connectivity.

Monitoring Neon since June 2023

Tracking 3 Neon services and regions

Need help? Try here:
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Check their status page.

35 incidents in 2025

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How to monitor the status of Neon and all your dependencies?

IsDown is a status page aggregator that monitors if Neon and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Neon, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Neon?

IsDown monitors Neon health in almost real-time

Every few minutes we go to the status page of Neon (and 4,600+ other services) and check if they are experiencing issues. We collect the status and outage information of Neon's 3 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Neon, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Neon and other services.

One status page to monitor all your external dependencies

What you get when monitoring Neon with IsDown

Track Neon incidents and downtimes by severity

IsDown checks Neon official status page for major/minor outages or downtimes. A major outage is when Neon experiences a critical issue that severely affects one or more services/regions. A minor incident is when Neon experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Neon outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Neon

Neon and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Neon outages and downtimes

IsDown collects all information from the outages published in Neon status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Only get alerted on the Neon outages that impact your business

IsDown monitors Neon and all their 3 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Neon but also 4,600 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Neon and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

Start Monitoring for Free
Monitor Neon and all your external dependencies in real-time

Get notified imediatelly when there's an issue with Neon or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Neon and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with Neon or other services

Send outage information from Neon and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Neon and 4,600 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

Start Monitoring for Free
Send outage information from Neon and other services to your tools

Share Neon status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Neon down?'

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Share Neon status in your status page

Neon Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Neon outages, IsDown monitors Neon's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Neon status page monitoring with real-time incident details.
Monitor 4,600+ services including Neon in a single dashboard.
Instant Neon outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Neon official status and user-reported issues.
Maintenance feed for Neon
Granular alerts filtering by Neon components and regions.
Start Monitoring Neon with IsDown

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Frequently Asked Questions

Is Neon down today?

Neon isn't down. You can check Neon status and incident details on the top of the page. IsDown continuously monitors Neon official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Neon status?

Neon is currently operational. You can check Neon status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Neon outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Neon down today or just slow?

Currently there's no report of Neon being slow. Check on the top of the page if there are any reported problems by other users.

How are Neon outages detected?

IsDown monitors the Neon official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Neon having an outage right now?

Neon last outage was on October 30, 2025 with the title "Neon API and http requests connection issues"

How to check if Neon is down?

Why use IsDown to monitor Neon instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Neon and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Neon?

IsDown and DownDetector help users determine if Neon is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Neon's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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