Incident Report
Summary AI Generated
**Neon – Service Incident Summary (July 11, 2026)** Starting at 4:50 UTC, Neon experienced elevated API latency on compute operations, causing databases to fail to start and project operations to not complete. Database Connectivity and Project/Branch Operations were affected for approximately 32 minutes before the incident was resolved.
Starting at 4:50 UTC on July 11, 2026 , customers might experience elevated API latency on compute operations.
Customers may observe:
Databases failing to start
Project operations failing to complete.
Next Update
We will provide another update within 1 hour, or sooner if there is a material change in service status.
Customers may observe:
Databases failing to start
Project operations failing to complete.
Next Update
We will provide another update within 1 hour, or sooner if there is a material change in service status.
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Latest Updates ( sorted recent to last )
15 days ago - at 07/11/2026 09:51AM
Starting at 4:50 UTC on July 11, 2026 , customers might experience elevated API latency on compute operations.
Customers may observe:
Databases failing to start
Project operations failing to complete.
Next Update
We will provide another update within 1 hour, or sooner if there is a material change in service status.
Latest Neon outages
Issue with project or branch operations in eu-central-1 - about 2 months ago
Issue with project or branch operations is us-east-1 - about 2 months ago
Issues with project operations in sa-east-1 - 2 months ago
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