Outage in Neon
Neon Database Connectivity Issues - AWS us-east-1
Resolved Minor
November 13, 2026 - Started 1 day ago
- Lasted about 4 hours
Incident Report
Summary AI Generated
**Neon Database Connectivity Issues – AWS us-east-1** Starting around 17:20 UTC on November 13, 2026, Neon databases in AWS us-east-1 experienced intermittent connection failures and timeouts lasting approximately 4 hours. The disruption was caused by an infrastructure issue that triggered failover to secondary systems. No customer action was required, and the incident was classified as minor.
We are actively investigating an issue with a Neon service.
Next Update
We will provide another update within 1 hour, or sooner if there is a material change in service status.
Next Update
We will provide another update within 1 hour, or sooner if there is a material change in service status.
Components affected
Neon Database ConnectivityTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
1 day ago - at 11/13/2026 05:57PM
We are actively investigating an issue with a Neon service.
Next Update
We will provide another update within 1 hour, or sooner if there is a material change in service status.
1 day ago - at 11/13/2026 06:12PM
Impact Summary
Starting at 13 November 2026 17:20 UTC, Neon database connectivity in the AWS us-east-1 region may fail to connect to or query affected databases.
Symptoms
Customers may observe:
Intermittent errors or timeouts when connecting to databases hosted in the AWS us-east-1 region.
Brief connection failures while failover to secondary infrastructure completes.
Recommendations
No customer action is required at this time.
Next Update
We will provide another update within 1 hour, or sooner if there is a material change in service status.
Latest Neon outages
ES-2331065 - 13 days ago
ES-2303481 - 25 days ago
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es-2102196 - 4 months ago
ES-2053073 - 4 months ago
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