Outage in Neon

Authentication issue in multiple regions

Resolved Minor
October 16, 2025 - Started about 18 hours ago - Lasted about 3 hours

Incident Report

We are currently experiencing an issue with authentication for some user-created roles in multiple regions. We aware of the issue and are investigating the scope, root cause, and potential mitigations.
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Latest Updates ( sorted recent to last )
MONITORING about 16 hours ago - at 10/16/2025 12:57PM

The issue is mitigated and we are continuing to monitor the situation.

MONITORING about 16 hours ago - at 10/16/2025 12:27PM

The issue is mitigated and we are continuing to monitor the situation.

IDENTIFIED about 17 hours ago - at 10/16/2025 11:37AM

The issue is mitigated in all but two regions. We are continuing to implement a fix for those two regions and monitor the mitigated regions.

IDENTIFIED about 18 hours ago - at 10/16/2025 11:04AM

We are currently experiencing an issue with authentication for some user-created roles in multiple regions.

We aware of the issue and are investigating the scope, root cause, and potential mitigations.

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