Outage in Neon

Incident affecting AWS us-east-1 projects

Resolved Minor
October 20, 2025 - Started 25 days ago - Lasted about 2 hours

Incident Report

We are aware of an issue affecting AWS us-east-1 projects and are investigating.

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Latest Updates ( sorted recent to last )
MONITORING 25 days ago - at 10/20/2025 09:45AM

We have seen significant recovery and are continuing to monitor the situation.

IDENTIFIED 25 days ago - at 10/20/2025 09:06AM

We have traced the underlying cause of this incident to an issue with one of our cloud providers. We are investigating our options and will be closely monitoring the upstream incident.

INVESTIGATING 25 days ago - at 10/20/2025 08:02AM

We are aware of an issue affecting AWS us-east-1 projects and are investigating.

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