Outage in Net NV

Outage - South Reno

Resolved Major

April 02, 2026 - Started 7 days ago - Lasted about 10 hours
Official incident page

Incident Report

We have identified an issue with some infrastructure in the South Reno area. Customers may experience intermittent or complete loss of service. We are currently dispatching technicians but due to weather, access to the site may be delayed. No ETR at this time. We will provide updates as soon as we can.

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Latest Updates ( sorted recent to last )

RESOLVED 7 days ago - at 04/02/2026 06:51PM

The issue has been fully resolved and all services should be restored. If you are still experiencing issues, please call into our helpdesk at 775-453-4446.

MONITORING 7 days ago - at 04/02/2026 03:58PM

Services have been restored, and we are monitoring to ensure all issues are resolved.

IDENTIFIED 7 days ago - at 04/02/2026 03:21PM

Technicians are now on-site and working on a fix.

INVESTIGATING 7 days ago - at 04/02/2026 11:27AM

We are still working to restore services. ETR 4-5 hours.

INVESTIGATING 7 days ago - at 04/02/2026 09:01AM

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