Outage in Net NV
Downtown Reno Outage
Resolved MajorIncident Report
A major power outage is currently affecting a large number of customers throughout the Reno area. We are actively investigating an issue at our Downtown Reno Data Center that is impacting portions of our backup power infrastructure.
As a result, we are experiencing a localized network outage affecting a small subset of customers in the Reno market.
A majority of our other data centers and POP locations have successfully transitioned to backup power and remain fully operational. At this time, those facilities are functioning normally and continue to provide services without interruption. We are continuing to monitor for other failures.
Our team is actively working to restore full redundancy and will provide additional updates as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 06/17/2026 07:15AM
All systems are operational. If you are experiencing any issues, please submit a ticket to help@netnv.net or call us at 775-453-4446.
INVESTIGATING
about 2 months ago - at 06/17/2026 06:18AM
A major power outage is currently affecting a large number of customers throughout the Reno area. We are actively investigating an issue at our Downtown Reno Data Center that is impacting portions of our backup power infrastructure.
As a result, we are experiencing a localized network outage affecting a small subset of customers in the Reno market.
A majority of our other data centers and POP locations have successfully transitioned to backup power and remain fully operational. At this time, those facilities are functioning normally and continue to provide services without interruption. We are continuing to monitor for other failures.
Our team is actively working to restore full redundancy and will provide additional updates as more information becomes available.
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