Outage in NetApp

CVS GCP Planned Upgrade Australia-Southeast1 (Sydney, Australia, APAC)

Resolved Minor
June 26, 2024 - Started 6 months ago - Lasted about 4 hours
Official incident page

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Outage Details

Dear Customer, This email is to inform you about upcoming scheduled maintenance on our infrastructure that may have a minor impact on the CVS service. The maintenance window is scheduled for: Date: 2024-06-26 Start Time: 18:00 UTC Estimated Duration: 6 Hours What to Expect: During this maintenance window, you may experience the following: Brief service interruptions: During the maintenance window, there will be no interruptions to your application access to data. You may experience a temporary impact on the new volume provisioning functionality if you have an impending completion of deletion of the last volume in your account. In case your new application volume provisioning fails, you can retry the operation. We understand that any period of inactivity is not ideal, so we have intentionally scheduled this maintenance at a time when it will cause the least disruption. Our team will be working diligently to complete the maintenance quickly and efficiently. Why We are Performing Maintenance: We regularly perform infrastructure maintenance to: * Improve the performance and reliability of our services. * Implement new features and functionality. * Address any security vulnerabilities. What You Can Do: Plan ahead: If feasible, please arrange for any critical tasks that require new volume provisioning to be scheduled outside of the maintenance window.
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 06/26/2024 09:13PM

This incident has been resolved.

INVESTIGATING 6 months ago - at 06/26/2024 08:10PM

We are continuing to investigate this issue.

INVESTIGATING 6 months ago - at 06/26/2024 05:31PM

Dear Customer,

This email is to inform you about upcoming scheduled maintenance on our infrastructure that may have a minor impact on the CVS service. The maintenance window is scheduled for:

Date: 2024-06-26
Start Time: 18:00 UTC
Estimated Duration: 6 Hours

What to Expect:

During this maintenance window, you may experience the following:

Brief service interruptions: During the maintenance window, there will be no interruptions to your application access to data. You may experience a temporary impact on the new volume provisioning functionality if you have an impending completion of deletion of the last volume in your account. In case your new application volume provisioning fails, you can retry the operation. We understand that any period of inactivity is not ideal, so we have intentionally scheduled this maintenance at a time when it will cause the least disruption. Our team will be working diligently to complete the maintenance quickly and efficiently.

Why We are Performing Maintenance:

We regularly perform infrastructure maintenance to:
* Improve the performance and reliability of our services.
* Implement new features and functionality.
* Address any security vulnerabilities.

What You Can Do:

Plan ahead: If feasible, please arrange for any critical tasks that require new volume provisioning to be scheduled outside of the maintenance window.

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