Outage in Neto
Degraded Performance
Resolved MinorIncident Report
Some Neto merchants are experiencing access issues, including SFTP connection failures and certificate errors preventing access to their Control Panels. Our team is investigating the issues and will provide updates as more information becomes available.
Components affected
Neto Control PanelTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 10/22/2026 09:55AM
This incident has been resolved.
IDENTIFIED
11 days ago - at 10/22/2026 08:10AM
We are implementing fixes for the Control Panel and SFTP access issues. We will provide further updates as progress is made.
IDENTIFIED
11 days ago - at 10/22/2026 05:44AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
12 days ago - at 10/22/2026 03:35AM
Some Neto merchants are experiencing access issues, including SFTP connection failures and certificate errors preventing access to their Control Panels. Our team is investigating the issues and will provide updates as more information becomes available.
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