Outage in Netomi

Performance degradation in the SG region

Resolved Minor
October 10, 2024 - Started 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are observing delays in the event processing in the SG region. As a result, some users may experience a delay getting a response from Netomi on chat and email channels. We are aware of the problem and currently investigating it.
Components affected
Netomi SG Cloud
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/10/2024 10:42PM

The issue stands resolved now, all services are operational

INVESTIGATING 2 months ago - at 10/10/2024 09:14PM

We are observing delays in the event processing in the SG region. As a result, some users may experience a delay getting a response from Netomi on chat and email channels. We are aware of the problem and currently investigating it.

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