Outage in Nets Easy

Delays on Nets Easy portal - INC0683673

Resolved Minor
November 01, 2024 - Started about 1 month ago - Lasted 2 days
Official incident page

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Outage Details

We have identified an issue that causes transaction visibility delays in the Nets Easy portal. Bulk payments are also impacted by delays. Our tech team is working on a solution.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/03/2024 04:16PM

This incident has been resolved.
Bulk and non-bulk transactions from Friday are no longer visually delayed in the Nets Easy portal.

IDENTIFIED about 1 month ago - at 11/01/2024 05:29PM

Non-bulk transactions are no longer visually delayed.
Work is on-going with making the earlier visually delayed bulk transactions available in the Easy Portal.

IDENTIFIED about 1 month ago - at 11/01/2024 01:09PM

New incoming non-bulk transactions are no longer expected to be visually delayed.
However some payments from early morning hours until around noon might still be visually delayed.
We are continuing to work on a fix for this issue.

IDENTIFIED about 1 month ago - at 11/01/2024 09:06AM

We have identified an issue that causes transaction visibility delays in the Nets Easy portal.
Bulk payments are also impacted by delays.
Our tech team is working on a solution.

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