Outage in Nets Easy

Mismatch between payout and reports - INC0690893

Resolved Minor
November 25, 2024 - Started 27 days ago - Lasted 3 days
Official incident page

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Outage Details

We have identified an issue with a mismatch between the payout report and the actual payout for a select number of merchants. Some transactions are missing in the payout report - our tech team is currently working on a solution.
Components affected
Nets Easy Payouts
Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 11/28/2024 02:34PM

This incident has been resolved.

IDENTIFIED 27 days ago - at 11/25/2024 11:11AM

We have identified an issue with a mismatch between the payout report and the actual payout for a select number of merchants. Some transactions are missing in the payout report - our tech team is currently working on a solution.

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