Outage in Nets Easy

Issue on Nets Easy Portal - INC0704224

Resolved Major
January 02, 2025 - Started about 1 month ago - Lasted 1 day
Official incident page

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Outage Details

We are currently investigate an issue on Nets Easy Portal
Components affected
Nets Easy Merchant Portal
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 01/03/2025 01:01PM

This incident has been resolved.
Settlement reports are available to download from Portal.

MONITORING about 1 month ago - at 01/03/2025 09:57AM

Settlement reports from yesterday are delayed and currently not available for download. We still continue with highest priority to solve remaining cleanup

MONITORING about 1 month ago - at 01/03/2025 09:14AM

Reprocessing of requests has been done, we continue working on cleanup.

MONITORING about 1 month ago - at 01/02/2025 10:00AM

We are still processing requests which might cause a delay in transaction visibility on Nets Easy Portal. This does not affect the actual real time transaction processing.
Additionally, we are reprocessing delayed webhooks.

MONITORING about 1 month ago - at 01/02/2025 07:48AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 01/02/2025 07:24AM

We are currently investigate an issue on Nets Easy Portal

Latest Nets Easy outages

Slowness on Nets Easy Portal - about 1 month ago
Delay in payouts - INC0706759 - about 1 month ago

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