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Outage in Netskope

Service Impact to SJC1 Data Center.

Resolved Major
May 29, 2026 - Started 4 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Netskope experienced a major service incident affecting their SJC1 data center, impacting the Incident Management System, Management Console WebUI, and Event Logging services. The incident lasted 1.1 hours while the team investigated and resolved the issue. Multiple core management and logging functions were disrupted during this timeframe.

We are investigating a service impacting incident at the SJC1 datacenter(s) for the following service(s) Incident Management System, Management Console WebUI and Event Logging. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.

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INVESTIGATING 4 days ago - at 05/29/2026 07:35AM

We are currently investigating this issue.

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