Outage in Netsuite SuiteProjects Pro
NetSuite Application UI and SuiteCommerce | AP Tokyo
Resolved MajorIncident Report
Summary AI Generated
NetSuite Application UI and SuiteCommerce experienced a service degradation in the AP Tokyo region, affecting ERP functionality and Webstore Checkout capabilities. The incident lasted 57 minutes while engineers investigated and applied a fix to restore normal service. The issue was fully resolved with customers advised to contact support if they continued experiencing problems.
We're investigating an issue affecting the NetSuite Application UI and SuiteCommerce in AP Tokyo. Further details will be provided shortly.
Customer Impact: The current scope and nature of the event are unknown at this time.
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 06/09/2026 01:04PM
We have resolved the issue affecting NetSuite Application UI and SuiteCommerce in AP Tokyo.
Customer Impact: Customers may have experienced a degradation of service when using NetSuite Application UI and SuiteCommerce including ERP functionality and Webstore Checkout.
If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.
Start Time: 2026-06-09T12:06:00.748000+00:00
End Time: 2026-06-09T13:02:22.696000+00:00
MONITORING
10 days ago - at 06/09/2026 12:53PM
We are applying a fix to mitigate the issue affecting NetSuite Application UI and SuiteCommerce in AP Tokyo.
Customer Impact: Customers may experience a degradation of service when using NetSuite Application UI and SuiteCommerce including ERP functionality and Webstore Checkout.
INVESTIGATING
10 days ago - at 06/09/2026 12:18PM
We're investigating an issue affecting NetSuite Application UI and SuiteCommerce in AP Tokyo.
Customer Impact: Customers may experience a degradation of service when using NetSuite Application UI and SuiteCommerce.
INVESTIGATING
10 days ago - at 06/09/2026 12:08PM
We're investigating an issue affecting the NetSuite Application UI and SuiteCommerce in AP Tokyo. Further details will be provided shortly.
Customer Impact: The current scope and nature of the event are unknown at this time.
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