Outage in Netsuite SuiteProjects Pro
NetSuite Email | EU Frankfurt
Resolved MinorIncident Report
Summary AI Generated
NetSuite Email service in the EU Frankfurt region experienced a degradation that affected customers' ability to use email functionality normally. The incident lasted approximately 2.3 hours while the team investigated, identified, and applied a fix to resolve the issue. Service was fully restored and customers who continued experiencing problems were advised to contact NetSuite Customer Support.
We're investigating an issue affecting the NetSuite Email in EU Frankfurt. Further details will be provided shortly.
Customer Impact: The current scope and nature of the event are unknown at this time.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 06/14/2026 09:58PM
We have resolved the issue affecting NetSuite Email in EU Frankfurt.
Customer Impact: Customers may have experienced a degradation of service when using NetSuite Email.
If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.
Start Time: 2026-06-14T19:41:31.999000+00:00
End Time: 2026-06-14T21:32:56.219000+00:00
MONITORING
4 days ago - at 06/14/2026 09:10PM
We are applying a fix to mitigate the issue affecting NetSuite Email in EU Frankfurt.
Customer Impact: Customers may experience a degradation of service when using NetSuite Email.
IDENTIFIED
5 days ago - at 06/14/2026 07:57PM
We have identified the issue affecting NetSuite Email in EU Frankfurt.
Customer Impact: Customers may experience a degradation of service when using NetSuite Email.
INVESTIGATING
5 days ago - at 06/14/2026 07:42PM
We're investigating an issue affecting the NetSuite Email in EU Frankfurt. Further details will be provided shortly.
Customer Impact: The current scope and nature of the event are unknown at this time.
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