Netsuite SuiteProjects Pro Outage History

NetSuite experienced a degradation of service affecting the Application UI across multiple regions for 2.8 hours, impacting ERP functionality and user login capabilities for a subset of customers. The issue was identified and a fix was applied to restore service. The incident was fully resolved with customers experiencing service recovery during the mitigation process.

NetSuite SuiteAnswers experienced an issue affecting all regions, causing customers to encounter delays or errors when submitting support cases through SuiteAnswers or downloading/submitting forms in the NetSuite Account Center. The incident lasted 22 minutes and has been fully resolved.

NetSuite SuiteProjects Pro in the US Ashburn S region experienced a service degradation that affected customer access, including login functionality. The incident lasted 56 minutes, during which customers encountered reduced service performance when using the platform. The issue was identified, a fix was applied, and service was fully restored.

NetSuite SuiteProjects Pro in the US Ashburn S region experienced a major service degradation lasting 3 hours, affecting customers' ability to use the service including login functionality. The issue was identified and a fix was prepared, with service fully restored after approximately 2 hours and 50 minutes of downtime.